IRA & Compliance Deposit Operations Pro

Savers Bank; Southbridge (MA); On-site; USD 32,000 - 37,000; Full time

Job summary

Savers Bank is seeking a Deposit Operations Specialist to support back-office deposit account maintenance and daily operations. You will handle overdraft, levy processing, IRA activities, and customer research requests, ensuring compliance and accuracy.

The role requires detail orientation, strong communication, and the ability to work under deadlines within COCC and other systems. This is a full-time, on-site position in Massachusetts.

Qualifications

• 2–3 years' experience in Deposit Operations or related banking functions.
• Knowledge of IRA regulations and applications preferred.
• Strong attention to detail and accuracy.
• Ability to work under pressure and meet processing deadlines.
• Proficiency with Microsoft Office and COCC.
• Excellent communication and problem-solving skills.
• Ability to work independently and manage multiple priorities.

Responsibilities

• Oversee all aspects of Platinum Overdraft accounts, including daily report monitoring and documentation.
• Process returned deposited items and apply chargebacks or redeposits.
• Handle levy processing by reviewing legal orders and issuing letters to customers.
• Complete research requests for customers, legal, and internal departments.
• Maintain IRA activity: distributions, contributions, RMDs, year-end reporting and tax documents.
• Audit Deposit Operations and assist with branch/customer inquiries; provide backup across major functions.

Skills

Deposit operations

Attention to detail

Communication skills

Problem solving

Microsoft Office

COCC

Tools

COCC

Centrix

Job description

Savers Bank is seeking a Deposit Operations Specialist to support back-office deposit account maintenance and daily operations. You will handle overdraft, levy processing, IRA activities, and customer research requests, ensuring compliance and accuracy.

The role requires detail orientation, strong communication, and the ability to work under deadlines within COCC and other systems. This is a full-time, on-site position in Massachusetts.