IoT Product Delivery & Service Lead

Air Liquide USA LLC; Independence (OH); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Tuition assistance

Paid holidays and vacation

Job summary

Air Liquide USA LLC is hiring a Product Delivery Manager in Independence, OH. The role focuses on the end-to-end operational management of IoT products and Bulk Supply Chain product families. Responsibilities include managing service performance metrics, product operations, and overseeing change management.

Candidate should possess a Bachelor's or Master's degree in engineering or IT, along with strong skills in IT product development, service management, and incident management processes. Benefits include comprehensive family coverage, 401(k) matching, and early access to benefits.

Qualifications

• Experience in IT product development and operation.
• Strong understanding of IT Services, IT Security, and Service Management.
• Proficient with the ITIL framework and incident management processes.

Responsibilities

• Monitor and manage performance KPIs for the service.
• Accountable for day‑to‑day product operations and performance.
• Manage change during releases and deployments.

Skills

IT product development and operation

IT Services

IT Security

Service Management

Cloud solutions on AWS

IoT platforms and communications

Configuration Management

API-REST knowledge

Supply chain management

English language proficiency

Education

Bachelor’s or Master’s degree in engineering or IT

Job description

Air Liquide USA LLC is hiring a Product Delivery Manager in Independence, OH. The role focuses on the end-to-end operational management of IoT products and Bulk Supply Chain product families. Responsibilities include managing service performance metrics, product operations, and overseeing change management.

Candidate should possess a Bachelor's or Master's degree in engineering or IT, along with strong skills in IT product development, service management, and incident management processes. Benefits include comprehensive family coverage, 401(k) matching, and early access to benefits.