IoT Implementation Lead: Deploy, Onboard & Drive Value

CHEP; Orlando (FL); On-site; USD 86,000 - 118,000; Full time

Job summary

A global supply chain logistics company is seeking an IoT Implementation Manager in Orlando, Florida. This role focuses on deploying and optimizing digital solutions to enhance customer engagement. Responsibilities include leading user onboarding, ensuring proper solution configuration, and fostering strong client relationships. The ideal candidate has 2-5 years of experience in a similar SaaS role, strong communication skills, and a Bachelor's or Master's degree. A competitive salary between $86,000 to $118,000 per year is offered along with other perks.

Qualifications

• 2 - 5 years experience in Implementation Management or Customer Success in a SaaS business.
• Deep understanding of SaaS/IoT solutions.
• Ability to analyze customer feedback for process improvement.

Responsibilities

• Lead the implementation lifecycle of digital solutions.
• Deliver onboarding and training to ensure customer adoption.
• Monitor solution performance and ensure data accuracy.

Skills

Communication skills

Technical skills (SQL, Reporting)

Training and management

Project management

Logistics knowledge

Education

Bachelor's/Master's degree

Tools

Python

Excel

Hive SQL

SQL

Pyspark

Reporting and Visualization tools

Job description

A global supply chain logistics company is seeking an IoT Implementation Manager in Orlando, Florida. This role focuses on deploying and optimizing digital solutions to enhance customer engagement. Responsibilities include leading user onboarding, ensuring proper solution configuration, and fostering strong client relationships. The ideal candidate has 2-5 years of experience in a similar SaaS role, strong communication skills, and a Bachelor's or Master's degree. A competitive salary between $86,000 to $118,000 per year is offered along with other perks.