IOL Technician: Testing & Technical Writing Support

University System of New Hampshire; Durham (NH); On-site; USD 28,000 - 34,000; Part time

Job summary

University System of New Hampshire's UNH Interoperability Labs is seeking an adjunct hourly staff member for a 40-hour workweek in Durham. The role supports testing services, helps with documentation, and trains new employees.

The lab operates labs in networking testing areas with diverse tasks outlined in the posting. Responsibilities include testing support, customer interaction to resolve issues during testing, and maintaining quality documentation.

Qualifications

• Basic troubleshooting experience; ability to respond quickly and isolate basic issues during test services.
• Effective oral and written communication skills.
• Basic experience creating technical documents.

Responsibilities

• Support the technical requirements, setup, maintenance and operation of a test service along with future test offerings. Train and mentor new employees on test service offerings.
• Work with customers during testing to resolve issues and ensure proper completion of testing and reporting.
• Assist with documentation for test tools and test plans; update test plans as assigned; suggest and implement SOP improvements.

Skills

Basic troubleshooting

Oral and written communication

Technical documentation

Education

High School Diploma or equivalent

Job description

University System of New Hampshire's UNH Interoperability Labs is seeking an adjunct hourly staff member for a 40-hour workweek in Durham. The role supports testing services, helps with documentation, and trains new employees.

The lab operates labs in networking testing areas with diverse tasks outlined in the posting. Responsibilities include testing support, customer interaction to resolve issues during testing, and maintaining quality documentation.