IOL Technician: Testing, Training & Support

CP11 University of New Hampshire; Durham (NC); On-site; USD 28,000 - 34,000; Full time

Job summary

UNH Interoperability Labs is seeking a non-benefited, 40-hour-a-week tester support role in Durham, New Hampshire. You will assist with testing, support customers during testing, and help document test tools and plans.

You will also mentor new employees on test service offerings and participate in the creation of SOPs. The position emphasizes communication, collaboration, and technical writing while maintaining basic testing operations and ensuring quality reporting.

Qualifications

• High School Graduate or equivalent.
• Basic troubleshooting experience; respond quickly and isolate basic issues.

Responsibilities

• Testing and Training (75%) – support testing, set up and operate test services, mentor new staff.
• Customer Service – manage client interactions during testing and reservations.
• Documentation (5%) – assist with test tool/test plan documentation and SOP improvements.

Skills

Troubleshooting

Communication

Documentation

Team player

Education

High School Diploma

Job description

UNH Interoperability Labs is seeking a non-benefited, 40-hour-a-week tester support role in Durham, New Hampshire. You will assist with testing, support customers during testing, and help document test tools and plans.

You will also mentor new employees on test service offerings and participate in the creation of SOPs. The position emphasizes communication, collaboration, and technical writing while maintaining basic testing operations and ensuring quality reporting.