Invoicing Representative

J.B. Hunt Transport Services, Inc.; Lowell (AR); On-site; USD 36,000 - 48,000; Full time

Job summary

J.B. Hunt Transport Services, Inc. in Lowell, AR seeks an Invoicing Representative to handle large or complex accounts and ensure accurate billing for charges.

You will resolve billing disputes and act as a subject matter expert with quick decision-making and cross-team collaboration. The role requires 1–2 years in admin/finance/transportation, strong communication, attention to detail, and the ability to mentor others.

Qualifications

• Must have 1-2 years in administrative, business, finance, accounting/payroll, or transportation/logistics.
• Ability to act professionally.
• Flexible and adaptable.
• Effective verbal and written communication.
• Attention to detail.
• Quick learner of new software.
• Ability to prioritize and organize tasks.
• Proficient computer skills.
• Ability to partner effectively with internal stakeholders.
• This position is not eligible for employment-based sponsorship.
• GED/HS required.

Responsibilities

• Prepare statement billing and invoices including collection of missing/incomplete documentation to meet customer billing requirements and audit billed charges for validity.
• Collaborate with management to coordinate invoicing processes/payments.
• Compile data for customer notification reports and billing updates.
• Develop instructions, guidelines, practices, and procedures to perform billing functions.
• Work with internal teams to improve processes and achieve department goals.
• Train and mentor new employees.
• Respond to inquiries and complaints regarding accessorial billing processes and issues to identify root causes and solutions.
• Execute special projects to improve billing processes.
• Act as team lead in absence of formal management.

Skills

1-2 years experience

Professionalism

Flexibility

Effective communication

Detail oriented

Learn quickly

Prioritize & organize

Proficient computer skills

Stakeholder collaboration

Education

GED (Required)

High School (Required)

Tools

Job description

Job Summary

Under general supervision, this position is responsible for handling the largest and/or most complex accounts, and managing the efficiency and accuracy of the application of all charges for billing purposes. This position identifies and resolves issues regarding billing disputes or issues with the customer, (e.g. variances). This individual will be a subject matter expert with the ability to make time-sensitive decisions, manage multiple competing priorities, and teach or train others.

Job Summary

Under general supervision, this position is responsible for handling the largest and/or most complex accounts, and managing the efficiency and accuracy of the application of all charges for billing purposes. This position identifies and resolves issues regarding billing disputes or issues with the customer, (e.g. variances). This individual will be a subject matter expert with the ability to make time-sensitive decisions, manage multiple competing priorities, and teach or train others.

Job Description

Key Responsibilities

• Prepare statement billing and invoices including collection of missing or incomplete documentation to meet customer billing requirements and audit billed charges for validity
• Collaborate with management to coordinate processes on invoicing processes/payments
• Compile and construct data for customer notification reports and billing updates
• Develop instructions, guidelines, practices, and procedures to perform billing functions
• Work with internal teams to improve processes, discuss action plans, and/or contractual changes, and achieve organizational/department/team goals and objectives
• Train and mentor new employees
• Network and build relationships with both JB Hunt employees and external customers by responding to inquiries and complaints regarding accessorial billing processes, notifications, billing issues, etc. and identify root cause and solutions to issues
• Execute special projects to improve billing processes
• Act as team lead in absence of formal management

Qualifications

• Work Experience - 1-2 years experience in a administrative, business, finance, accounting/payroll, transportation/logistics role

&/OR demonstrated ability of the following skills through education, certifications, or other experiences

• Ability to act professionally.
• Ability to be both flexible and adaptable.
• Ability to communicate effectively in verbal & written settings.
• Ability to pay attention to detail.
• Ability to quickly learn a new software system.
• Ability to prioritize & organize tasks.
• Proficient computer skills.
• Ability to partner effectively with internal stakeholders.

This position is not eligible for employment-based sponsorship.

Compensation

Factors which may affect starting pay within this range may include skills, education, experience, geography, and other qualifications of the successful candidate. This position may be eligible for annual bonus and incentives based on profitability or volumes in accordance with the terms of the Company’s bonus and incentive plans, as applicable and in effect from time to time.

Benefits

medical benefit, dental benefit, vision benefit, 401(k) retirement plan, life insurance, short-term and long-term disability coverage, paid time off commensurate with tenure (includes vacation and sick time), six weeks of paid maternity leave along with two weeks of paid parental leave, and six paid holidays annually.

Education

GED (Required), High School (Required)

Work Experience

Accounting/Payroll, Business Administration, Finance, Transportation/Logistics

Job Opening ID

00636874 Invoicing Representative (Open)

This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.