Invoicing & Customer Support Specialist

Allen Distribution; Seattle (WA); On-site; USD 29,000 - 32,000; Full time

Job summary

Allen Distribution is seeking a Customer Service Representative in Seattle to ensure timely, accurate invoicing and provide admin support. The position runs Monday through Friday from 6:00 am to 2:30 pm, with a pay rate of $21.00–$22.50 per hour, and reports to the General Manager.

Responsibilities include month-end invoicing, maintaining accuracy, updating invoices with price changes per contracts, and handling daily invoicing for Value Add/Transportation. Strong communication is essential.

Qualifications

• Understanding of invoicing and billing processes.
• Ability to provide administrative support and learn WMS.
• Proficiency with MS Word and related admin tasks.

Responsibilities

• Month end invoicing to be completed within 5 business days of EOM or directed by customer.
• Speed should never compromise accuracy.
• Monitor and record external invoice errors on Clerical Error Spreadsheet.
• Suggest ways to improve the accuracy and efficiencies of invoicing.
• Ensure invoices are updated accurately with price changes based on contracts or addedums.
• Process daily invoicing accurately for Value Add and Transportation (if applicable).
• Process billing according to customer billing procedures.
• Meet customer based periods by ensuring all billings is complete by set deadline.
• Keep customer files current.
• Assist with coverage of Reception desk by answering phones and greeting visitors.
• Cross-train on other customer invoice processing to provide account converge when needed.

Skills

Invoicing knowledge

Administrative support

MS Word awareness

Tools

Microsoft Word

WMS

Job description

Allen Distribution is seeking a Customer Service Representative in Seattle to ensure timely, accurate invoicing and provide admin support. The position runs Monday through Friday from 6:00 am to 2:30 pm, with a pay rate of $21.00–$22.50 per hour, and reports to the General Manager.

Responsibilities include month-end invoicing, maintaining accuracy, updating invoices with price changes per contracts, and handling daily invoicing for Value Add/Transportation. Strong communication is essential.