Investor Services Specialist

Standish Management, LLC; Seattle (WA); On-site; USD 52,000 - 62,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401K

Flexible Vacation Plan

Sick Time Accrual Plan

Year-end office closure

Job summary

Standish Management, LLC is seeking a client services professional to join a rapidly growing fund accounting firm as an Investor Services Specialist. You will engage with clients and investors, build relationships and support engagement teams to deliver a high-quality client experience.

You will respond to investor requests, assist with onboarding, AML reporting, financial and tax reporting, and support the preparation of audits and reports.

Qualifications

• Bachelor's degree required.
• Experience in a client-oriented office environment.
• Proficiency in Excel and Outlook.
• Detail-oriented, energetic self-starter with ability to think creatively.
• Ability to manage competing priorities and deadlines.

Responsibilities

• Respond to client and investor requests including granting access to the investor portal and updating investor information.
• Assist with onboarding and AML reporting, tax and financial reporting tasks.
• Compile and organize investor CRM information and maintain accurate client data.
• Coordinate with technology to set up client portals and support onboarding teams.
• Support audit preparations and fund administration activities.
• Engage in project management of team deadlines and client requests.

Skills

Client relations

Communication

Teamwork

Prioritization

Education

Bachelor's Degree

Tools

Excel

Outlook

Job description

Exciting opportunity for a client services professional to join a rapidly growing fund accounting firm. The Investor Services Specialist plays a key role in client engagement, building client relationships and working with engagement teams to provide an excellent experience for our clients and their investors.

Responsibilities

• Respond to client and investor requests including but not limited to:
• Granting access to the investor portal
• Updating investor information
• Assisting with new investor onboarding
• Financial information questions
• Assist with completing audit documents
• Assist with ad-hoc projects such as:
• Financial and Tax reporting
• Capital call and distribution tracking
• Wire preparation
• Compile and organize investor CRM information with updated and accurate client information
• Communicate and provide information to the technology team to set up client portals
• Run Anti-Money Laundering (AML) reports and update AML database as needed
• Provide general administrative support to the engagement team and Onboarding team by generating reports, gathering, and providing information, updating systems and other administrative needs
• Assist in financial reporting, tax preparation, audit preparations and other fund administration activities.
• Engage in project management of team deadlines, client requests and other ongoing projects and tasks.
• Responsibly secure and handle sensitive financial and personal datea
• Maintain dialogue and build relationships with client personnel and investors (LPs)

Qualifications And Experience

• Bachelor’s Degree required
• Experience in a client-oriented office environment, preferably in a related industry
• Proficiency in Microsoft Office applications, particularly Excel and Outlook
• Detail-oriented, conscientious, and energetic self-starter with ability to think creatively
• Demonstrated ability to work as part of a team and a willingness to take on any task, no matter how small
• Proven ability to manage competing priorities and deadlines
• Ability to effectively communicate to team members
• Excellent interpersonal communication skills and ability to interact with senior personnel across the firm

Benefits

• Comprehensive medical, dental, vision coverage, along with life insurance, Health Savings Account and Flexible Spending Account options
• Comprehensive disability/maternity and paternity plans
• 401K
• Flexible Vacation Plan
• Sick Time Accrual Plan
• Standard holidays along with year-end office closure
• A flexible work environment for all employees

Compensation Ranges Annually (varies By City)

• Bay Area: $65,000 - $70,000
• Portland: $52,000-62,000
• Seattle: $52,000-62,000
• Actual compensation within that range will be dependent upon the individual's skills, experience and qualifications.

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