Investor Relations Associate — Client Coverage & Platform UX

iCapital Network; Greenwich (CT); On-site; USD 85,000 - 110,000; Full time

Job summary

iCapital Network seeks an Associate to join its Investor Relations team in Greenwich, CT, serving a broad client base of investors, financial advisors, and home office personnel on the company’s technology platform.

You will deliver timely client support, assist fund managers with fundraising, and work with internal teams to optimize the user experience and client success on our platform.

Responsibilities

• Provide dedicated coverage of client accounts, working closely with internal relationship managers to support the clients’ needs and objectives.
• Provide ongoing client support, answering a wide variety of questions timely and accurately, with the goal of ensuring overall client satisfaction.
• Support high-profile fund managers in their fundraising efforts by assisting their clients through the subscription process and managing fund closings, with a strong dedication to successful client outcomes.
• Collaborate with the Technology team to optimize the user experience through enhancements to the company’s proprietary technology platform.

Job description

iCapital Network seeks an Associate to join its Investor Relations team in Greenwich, CT, serving a broad client base of investors, financial advisors, and home office personnel on the company’s technology platform.

You will deliver timely client support, assist fund managers with fundraising, and work with internal teams to optimize the user experience and client success on our platform.