Investor Operations Specialist — Funds & Trade Processing

Employee Magnets; Dallas (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Employee Magnets in Uptown Dallas, TX is seeking a detail-oriented Fund Operations Specialist to support investor operations, trade processing, and reporting for alternative investments. This onsite role balances operational tasks with client service and cross-department collaboration.

You will manage subscriptions, redemptions, transfers, reconcile data in Salesforce, generate investor statements, and contribute to regulatory communications, while partnering with custodians, transfer agents,

Qualifications

• Bachelor's degree preferred.
• 2–5 years in financial services operations or fund administration.
• Experience processing trades, subscriptions, redemptions, or investor transactions.
• Familiarity with transfer agents, custodians, broker-dealers, asset managers.
• Advanced Microsoft Excel skills.
• Experience with Salesforce or other CRM platforms.
• DTCC and AIP reporting experience.
• Strong organizational skills with attention to detail.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Process investor subscriptions, redemptions, transfers, and other trade-related transactions.
• Coordinate with transfer agents, custodians, broker-dealer operations teams, and internal departments to ensure timely and accurate transaction processing.
• Reconcile trade reports, investor records, and account activity.
• Maintain accurate investor and advisor information within Salesforce CRM and related systems.
• Assist with the preparation and distribution of investor statements, financial reports, tax documents, and regulatory communications.
• Support monthly, quarterly, and annual investor operations deliverables.
• Respond to inquiries from financial advisors and investors, providing exceptional service and timely follow-up.
• Generate operational reports and perform data analysis using Excel.
• Assist with due diligence events, advisor visits, and other corporate events by coordinating travel, logistics, and materials.
• Document and maintain operational procedures and workflows.
• Identify operational issues and elevate concerns appropriately.

Skills

Advanced Excel

Salesforce

Communication

Attention to detail

Time management

Data analysis

Education

Bachelor's degree preferred

Tools

Salesforce CRM

DTCC reporting

Job description

Employee Magnets in Uptown Dallas, TX is seeking a detail-oriented Fund Operations Specialist to support investor operations, trade processing, and reporting for alternative investments. This onsite role balances operational tasks with client service and cross-department collaboration.

You will manage subscriptions, redemptions, transfers, reconcile data in Salesforce, generate investor statements, and contribute to regulatory communications, while partnering with custodians, transfer agents,