Middle Office Operations Manager – Alternative Investments, Vice President

Testing Site - JPMC; Newark (DE); On-site; USD 180,000 - 240,000; Full time

Job summary

Testing Site - JPMC is seeking a Vice President in Asset Management Operations to support hedge fund trade operations, client onboarding, and multi-currency treasury management. You will collaborate with portfolio management, risk, and custodians to finalize trades and ensure accurate NAV and IRR calculations.

The role emphasizes process improvements, automation, and scalable workflows, with responsibilities spanning trade capture, settlement, onboarding, reporting, and investor communications.

Qualifications

• Bachelor’s degree required.
• 4+ years in fund operations, hedge funds, or asset management with trade support and onboarding experience.
• Excel and CRM/database tools proficiency as described.

Responsibilities

• Lead Hedge Fund Trade Support: oversee and execute daily trade support for hedge funds and private funds, including trade capture, affirmation, settlement, and reconciliation of complex investment transactions (USD and FX).
• Cash and Treasury Operations: manage multi-currency bank and treasury accounts, monitor liquidity, and process FX transactions to ensure seamless cash operations.
• Client Onboarding & Relationship Management: drive onboarding for new clients and investors, including KYC/AML checks, subscription documentation, investor portal setup, and ongoing communications.
• Documentation & Transaction Management: review and manage all documentation and records related to subscriptions, redemptions, transfers, conversions, and capital calls for both investors and investments.
• Collaboration & Trade Finalization: work with portfolio management, risk, fund administrators, and custodians to finalize trades, resolve breaks, and ensure accurate mark-to-market, NAV, Waterfall, and IRR calculations.
• Reporting & Performance Analysis: prepare and distribute capital call notices, distribution notices, tax statements, and investor statements. Track and analyze fund performance, delivering insights and reports.
• Process Improvement: identify and implement process enhancements to increase operational efficiency and scalability.
• Issue Resolution & Compliance: resolve operational issues and ensure regulatory compliance.

Skills

Advanced Excel

Leadership & communication

Process optimization

Multi-tasking & prioritization

Education

Bachelor’s degree

Tools

CRM systems

Database management

Job description

As a Vice President in Asset Management Operations, you will play a pivotal role in supporting complex alternative investment transactions, with a strong emphasis on hedge fund trade support. You will leverage your expertise in fund operations, client onboarding, and process optimization to deliver operational excellence for our global client base across hedge funds, private funds, and private credit investments.

Job Responsibilities:

• Lead Hedge Fund Trade Support: Oversee and execute daily trade support activities for hedge funds and private funds, including trade capture, affirmation, settlement, and reconciliation of complex investment transactions (USD and FX).
• Cash and Treasury Operations: Manage multi-currency bank and treasury accounts, monitor liquidity, and process FX transactions to ensure seamless cash operations.
• Client Onboarding & Relationship Management: Drive the onboarding process for new clients and investors, including KYC/AML checks, subscription documentation, investor portal setup, and ongoing communications.
• Documentation & Transaction Management: Review and manage all documentation and records related to subscriptions, redemptions, transfers, conversions, and capital calls for both investors and investments.
• Collaboration & Trade Finalization: Work closely with portfolio management, risk, fund administrators, and custodians to finalize trades, resolve breaks, and ensure accurate mark-to-market, NAV, Waterfall, and IRR calculations.
• Reporting & Performance Analysis: Prepare and distribute capital call notices, distribution notices, tax statements, and investor statements. Track and analyze fund performance, delivering actionable insights and comprehensive reports.
• Process Improvement: Proactively identify and implement process enhancements to increase operational efficiency, reduce errors, and support automation and scalability.
• Issue Resolution & Compliance: Resolve operational issues and discrepancies, ensuring compliance with regulatory requirements and internal standards.

Required qualifications, capabilities, and skills:

• Bachelor’s degree required.
• 4+ years of experience in fund operations, alternatives, hedge funds, or asset management, with a proven track record in trade support and client onboarding.
• Advanced proficiency in Microsoft Excel (functions, formulas, pivot tables, power query) and experience with CRM/database management systems.
• Strong leadership, communication, and collaboration skills, with the ability to engage confidently with senior management, clients, and stakeholders.
• Experience in process optimization, automation, and workflow enhancements.
• Ability to manage multiple priorities, resolve issues efficiently, and adapt to new challenges in a dynamic environment.