Investment Advisory Associate – Client Services

MAI Wealth Management, Inc.; Los Angeles (CA); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Discretionary Bonus

Medical, Dental & Vision Insurance

401(k)

Health Savings Account

Paid Maternity & Parental Leave

Tuition Reimbursement

Job summary

Evoke Advisors, a division of MAI Capital, is seeking an Advisory Associate to join our team of Forbes- and Barron’s-recognized Advisors. Advisory Associates are integral members of the client advisory team, delivering exceptional service and operational excellence to clients.

You will work closely with Advisors to manage client accounts and facilitate investment transactions. This role is based in the Century City office and requires five days per week in office, with exposure to a broad range

Qualifications

• Bachelor’s degree or equivalent experience.
• Minimum of two years client service in financial services.
• Proficiency with Microsoft Office; Excel, Outlook, Word, PowerPoint.
• Experience with custodial platforms and CRM; Fidelity/Schwab a plus.

Responsibilities

• Owns onboarding and maintenance of client accounts, including documentation, money movements, wire transfers, and subscriptions.
• Executes and reconciles trades, resolving breaks promptly and accurately.
• Monitors daily custodial alerts and escalates anything that could affect a client.
• Prepares and processes custodian paperwork, tracks to completion, updates clients and advisors.
• Coordinates tax documents with clients and intermediaries.
• Interfaces with fund companies to facilitate client needs and requests for information.
• Maintains accurate client records by documenting service requests in the CRM.
• Collaborates with internal teams, custodians, and intermediaries to ensure high service levels.
• Serves as a direct, responsive contact for assigned clients.

Skills

Client service

Financial industry experience

CRM systems

Trade execution

MS Office

Education

Bachelor’s degree

Tools

Fidelity

Schwab

Job description

Evoke Advisors, a division of MAI Capital, is seeking an Advisory Associate to join our team of Forbes- and Barron’s-recognized Advisors. Advisory Associates are integral members of the client advisory team, delivering exceptional service and operational excellence to clients.

You will work closely with Advisors to manage client accounts and facilitate investment transactions. This role is based in the Century City office and requires five days per week in office, with exposure to a broad range