Advisory Associate

ADP, Inc.; Los Angeles (CA); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Discretionary Bonus

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Health Savings Account

Paid Maternity & Parental Leave

Tuition Reimbursement

Job summary

Evoke Advisors, a division of MAI Capital, is seeking an Advisory Associate to join our client service team in Los Angeles, CA. You will manage onboarding and maintenance of client accounts, coordinate trades, and support advisors with custodial paperwork and information requests.

Based in Century City, this in-office role requires five days on-site and a bachelor's degree with at least two years of client service in finance.

Qualifications

• Bachelor’s degree or equivalent experience.
• Minimum of two years of client service experience in the financial industry.
• Proficiency with Microsoft Office suite (Excel, Outlook, Word, PowerPoint) and CRM systems.
• Experience with custodial platforms; Fidelity/Schwab experience is a plus.

Responsibilities

• Owns onboarding and ongoing maintenance of client accounts, including documentation and wire transfers.
• Executes and reconciles trades; resolves breaks promptly and accurately.
• Monitors daily custodial alerts and escalates issues affecting clients.
• Prepares custodian paperwork and tracks it to completion; keeps clients and advisors updated.
• Coordinates tax documents with clients and intermediaries.
• Interfaces with fund companies to facilitate client needs and information requests.
• Maintains accurate client records by documenting service requests in the CRM.
• Collaborates with custodians, accountants, and attorneys to ensure high service levels.

Skills

Organization

Attention to detail

Communication

Time management

Discretion

Learning agility

Education

Bachelor's degree or equivalent experience

Tools

MS Office

Excel

Outlook

Word

PowerPoint

Adobe

Mail Merge

CRM systems

Custodial platforms

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Advisory Associate

Client Service Los Angeles, CA, US

2 days ago Requisition ID: 1942

Salary Range: $65,000.00 To $80,000.00 Annually

GENERAL JOB DESCRIPTION

Evoke Advisors, a division of MAI Capital, is seeking an Advisory Associate to join our team of Forbes- and Barron’s-recognized Advisors. Advisory Associates are integral members of the client advisory team, delivering exceptional service and operational excellence to clients. You will work closely with Advisors to manage client accounts and facilitate investment transactions. Advisory Associates work under the direction of Advisors and senior members of the service team, following established processes and receiving guidance as they build depth across our platforms, custodians, and client base. This role offers exposure to a wide range of asset classes and the opportunity to contribute to a dynamic, growth-oriented firm.

This position is based in the Century City office and requires five days per week in office.

MAJOR DUTIES AND RESPONSIBILITIES

• Owns the onboarding and ongoing maintenance of client accounts, including documentation, money movements, wire transfers, and private investment subscriptions; masters and follows the processes as documented
• Executes and reconciles trades, resolving breaks promptly and accurately
• Monitors daily custodial alerts and escalates anything that could affect a client
• Prepares and processes custodian paperwork, tracks it to completion, and keeps clients and advisors updated on status
• Coordinates tax documents with clients and intermediaries
• Interfaces with private fund companies to facilitate client needs and fund company requests for information
• Maintains accurate client records by documenting service requests and transactions in the CRM
• Collaborates with internal teams, custodians, and client intermediaries (accountants, business managers, attorneys) to ensure a high level of service
• Serves as a direct, responsive point of contact for assigned clients

EXPERIENCE / CREDENTIALS

• Bachelor’s degree and/or equivalent experience
• Minimum of two (2) years of client service experience in the financial industry, such as brokerage, another RIA, or a comparable environment
• Solid working proficiency with the Microsoft Office suite, including Excel, Outlook, Word (Mail Merge), Adobe, and PowerPoint
• Experience with custodial platforms and CRM systems preferred; Fidelity and Schwab experience is a plus

SKILLS AND QUALIFICATIONS

• Exceptional organization and follow-through in a deadline-driven environment
• High attention to detail and a high standard of accuracy
• Strong written and verbal communication with clients and external partners
• Time management and prioritization skills in a fast-paced environment
• Focused work ethic and the ability to learn quickly and think on your feet
• Maintains strict confidentiality and discretion when handling sensitive client information

FEATURED BENEFITS

Discretionary Bonus · Medical, Dental & Vision Insurance · 401(k) · Health Savings Account · Paid Maternity & Parental Leave · Tuition Reimbursement