Investment Administrator – Full Time

Baldwin Management, LLC; Conshohocken (Montgomery County); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive salary based on experience

Performance-based bonus opportunity

Health, retirement, and paid time off benefits

Professional development and growth opportunities

Job summary

Baldwin Management, LLC is seeking an experienced Investment Administrator to support account operations within its advisory practice. This role requires expertise in the Schwab custodial platform, attention to detail, and strong organizational skills. The candidate will manage account openings, transfers, and maintenance, ensuring compliance and operational efficiency. Key benefits include a competitive salary, performance-based bonuses, health insurance, and professional development opportunities.

Qualifications

• 3+ years of experience in an RIA, wealth management firm, or broker-dealer.
• Hands-on experience with Charles Schwab Advisor Center.
• Strong understanding of account types and transfer processes.

Responsibilities

• Process new account openings, transfers, and account maintenance.
• Serve as a contact for client service requests.
• Maintain accurate client records and compliance with SEC requirements.

Skills

Client account administration

Schwab custodial platform expertise

Compliance and documentation

Strong communication skills

Attention to detail

Education

Bachelor’s degree in Finance, Business, or related field

Tools

Charles Schwab Advisor Center

Job description

Position Overview

We are seeking an experienced Investment Administrator with Schwab custodial platform expertise to support our growing advisory practice. This role is critical to ensuring the accuracy, efficiency, and compliance of our client account operations and investment administration processes. The ideal candidate is detail-oriented, highly organized, and experienced in managing end‑to‑end account administration within an RIA environment.

Key Responsibilities

• Client Account Administration – Process new account openings, transfers (ACATs), and account maintenance through Charles Schwab Advisor Center; prepare and review account paperwork for completeness and accuracy prior to submission; monitor account onboarding pipeline and proactively resolve outstanding items.
• Client Service & Communication – Serve as a point of contact for client service requests related to account administration; communicate professionally with clients, custodians, and internal stakeholders; support advisors in delivering a high‑touch client experience.
• Compliance & Documentation – Maintain accurate client records in accordance with SEC and firm compliance requirements; ensure proper documentation, record retention, and adherence to internal policies; assist with audit requests and compliance reviews as needed.
• Operational Support – Support portfolio administration and reporting processes; identify and recommend process improvements to enhance operational efficiency; collaborate with compliance, operations, and advisory teams.

Qualifications

Required:

• 3+ years of experience in an RIA, wealth management firm, or broker‑dealer.
• Hands‑on experience with Charles Schwab Advisor Center (required).
• Strong understanding of account types (individual, joint, IRA, trust, etc.) and transfer processes.
• Experience with ACATs, cashiering, and account maintenance workflows.
• High attention to detail and strong organizational skills.

Preferred:

• Experience with portfolio reporting systems.
• Familiarity with SEC regulatory environment and compliance expectations.
• Bachelor’s degree in Finance, Business, or related field.

Key Competencies

• Operational precision and accountability.
• Strong communication and client service mindset.
• Ability to manage multiple priorities in a fast‑paced environment.
• Problem‑solving and process improvement orientation.
• Discretion and professionalism with sensitive client information.

Compensation & Benefits

• Competitive salary based on experience.
• Performance‑based bonus opportunity.
• Health, retirement, and paid time off benefits.
• Professional development and growth opportunities within the firm.