Investigative Paralegal (ID# 5332)

On Call Counsel; Bridgeport (CT); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Prescription coverage

401(k)

Employee assistance

Childcare assistance

Paid holidays

Longevity bonuses

Job summary

On Call Counsel is seeking an experienced Investigative Paralegal to handle medical malpractice matters. You will serve as the primary point of contact for intakes, interact with clients empathetically, and support attorneys with investigations and documentation.

The role requires strong drafting, proofreading, and organizational skills, with the ability to manage a demanding caseload and coordinate with clients, experts, vendors, and referring attorneys.

Qualifications

• Requires 2–5 years of medical malpractice experience.
• Proficiency with MS Office (Word, Excel, PowerPoint, Outlook, Teams) and Adobe Acrobat.
• Willingness to learn and use Filevine and other legal research tools.

Responsibilities

• Manage medical records requests and perform detailed records reviews.
• Research potential medical expert consultants to assist attorneys.
• Prepare attorneys for investigations and support investigations.

Skills

Medical malpractice experience

Client communication

Drafting and proofreading

MS Office suite

Legal research tools

Time management

Empathy and professionalism

Filevine familiarity

Adobe Acrobat

Zoom

Education

Paralegal certification

Tools

Filevine

Adobe Acrobat

Zoom

Job description

We are currently seeking an experienced Investigative Paralegal for our client, a dedicated legal practice focused on handling sensitive medical malpractice matters.

This position serves as the primary point of contact for all medical malpractice intakes and requires extensive, direct client interaction. The ideal candidate brings a high level of empathy, compassion, and professionalism to the role. They must be an active listener who can navigate sensitive and emotional subject matter with care, while also demonstrating a willingness to learn, grow, and adapt in a dynamic environment. The right professional takes pride in their work, consistently strives to deliver thoughtful, high-quality support, and approaches challenges with a solutions-oriented mindset. Maintaining composure under pressure and contributing positively to a collaborative, mission-driven team environment are essential for success.

Key Responsibilities

The position involves managing a complex, busy, and demanding caseload involving highly sensitive subject matter. The selected professional will independently manage medical records requests, perform detailed medical records reviews, and research potential medical expert consultants to help prepare attorneys for investigations. The work is intellectually challenging and demands critical thinking, sound judgment, and strong analytical, drafting, and proofreading skills, where a meticulous attention to detail is critical. Constant communication is required to provide ongoing updates to clients, experts, vendors, and referring attorneys. The role requires the ability to work independently on multiple projects simultaneously, utilizing strong time management and project management skills to meet deadlines while remaining flexible to frequent changes and delays.

Required Qualifications

Candidates should possess two to five years of medical malpractice experience, though relevant experience gained outside of a traditional law firm will be considered. Proficiency in Microsoft Office applications including Word, Excel, PowerPoint, Outlook, and Teams, as well as Adobe Acrobat and Zoom, is required. A willingness or existing experience to learn and use case management software like Filevine and other legal research tools is necessary. The position requires a proven ability to interact with clients with deep empathy and professionalism, especially when discussing sensitive subject matter. A paralegal certification is ideal, and previous experience assisting with the settlement process and drafting complaints is highly desirable.

We offer eligible employees competitive pay and access to a range of benefits and support programs based on assignment type, schedule, length of employment, and eligibility requirements, including medical, dental, vision, prescription coverage, short-term disability, 401(k), employee assistance, childcare assistance, discounts, paid holidays, and longevity bonuses. Depending on the benefit, cost may be paid by the Company, the employee, or shared between both.

EOE:

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.