Investigative Paralegal

Koskoff Koskoff & Bieder; Bridgeport (CT); On-site; USD 48,000 - 62,000; Full time

Job summary

A law firm specializing in medical malpractice is seeking a knowledgeable professional to manage complex and demanding cases. The ideal candidate should have 2-5 years of relevant experience and possess strong analytical, drafting, and communication skills. Responsibilities include managing medical records, interacting empathetically with clients, and assisting attorneys with expert investigations. Proficiency in Microsoft Office and a willingness to learn legal software are essential. This is a fast-paced environment that requires adaptability and a solutions-oriented mindset.

Qualifications

• 2-5 years of medical malpractice experience is preferred.
• Proficiency in Microsoft Office applications required.
• Experience with case management software and legal research tools is a plus.
• Ability to interact with clients with empathy, compassion, and professionalism, especially with sensitive subject matter.
• Experience with settlement processes and complaint drafting is highly desirable.

Responsibilities

• Manage a complex, busy case load.
• Work with sensitive subject matter carefully.
• Independently manage and review medical records.
• Research potential medical expert consultants.
• Provide ongoing updates to clients, experts, and attorneys.
• Communicate with clients, experts, vendors, and referring attorneys, providing updates.
• Demonstrate strong drafting and proofreading with attention to detail.
• Work independently and handle multiple projects simultaneously.
• Maintain time and project management to meet deadlines amid changes.

Skills

Empathy

Compassion

Professionalism

Analytical skills

Time management

Tools

Microsoft Office

Adobe Acrobat

Zoom

Filevine

Job description

This position is the primary point of contact for all medical malpractice intakes with extensive client interaction.

Our ideal candidate brings a high level of empathy, compassion, and professionalism. They are an active listener who can navigate sensitive and emotional subject matter with care, while also demonstrating a willingness to learn, grow, and adapt in a dynamic environment. This candidate takes pride in their work and consistently strives to deliver thoughtful, high‑quality support. They approach challenges with a solutions‑oriented mindset, maintain composure under pressure, and contribute positively to a collaborative, mission‑driven team environment.

Job Responsibilities

• Manage a complex, busy, and demanding case load.
• Work with sensitive subject matter.
• Be willing and able to independently manage medical records requests and review medical records.
• Research and aid in identifying potential medical expert consultants and help prepare the attorney for medical expert investigations.
• Be prepared for intellectually challenging work that demands critical thinking and sound judgment.
• Be willing and able to communicate with clients, experts, vendors, and referring attorneys, providing on-going updates.
• Have strong analytical, drafting, and proofreading skills. Attention to detail is critical.
• Be able to work independently and to work on multiple projects simultaneously.
• Possess strong time management and project management skills, including the ability to meet deadlines while remaining flexible to respond to frequent changes and delays.

Qualifications

• 2-5 years of medical malpractice experience (outside of a law firm will be considered)
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams); Adobe Acrobat; Zoom
• Experience with and/or willingness to learn and use case management software (Filevine) and other legal research tools
• Ability to interact with clients with empathy, compassion, and professionalism, especially when discussing sensitive subject matter
• Experience with settlement process and complaint drafting is highly desirable