InventoryCoordinator

Exegistics; Indianapolis (IN); On-site; USD 36,000 - 54,000; Full time

Job summary

Exegistics in Indianapolis seeks an Inventory Coordinator to ensure inventory items are set up correctly, analyzed for accuracy, and available to the right people at the right time. The role emphasizes client engagement, problem solving, and cross-department collaboration.

You will monitor inventory levels, perform root-cause analysis, and contribute to policies ensuring continuous process improvement across teams.

Qualifications

• Bachelor's degree required or equivalent experience.
• 1–2 years of customer service experience.
• Proficiency with Microsoft Office (Excel, Word, Outlook) and data entry.

Responsibilities

• Client engagement and ensuring satisfaction after interactions.
• Provide and monitor website access for clients and troubleshoot issues.
• Escalate issues requiring swift resolution and coordinate resolutions.
• Collaborate with internal teams and external vendors as needed.
• Analyze inventory data and perform root-cause analysis.
• Set up and maintain items in inventory management systems.
• Monitor, analyze, and report inventory levels; document KPI trends.

Skills

Analytical thinking

Problem solving

Data analysis

Cross-functional collaboration

Attention to detail

Education

Bachelor's Degree

Tools

Excel

Inventory management systems

Database applications

Word

Outlook

Job description

DescriptionThe Inventory Coordinator is responsible for ensuring physical inventory items are setup correctly and available to the appropriate people at the right time. The primary functions of the role include problem solving, analyzing inventory data, performing root cause analysis, assisting clients and contributing to policies and procedures. The Inventory Coordinator works in unison with cross-departmental personnel daily to ensure those functions are completed on time.KEY DELIVERABLESClient Engagement Delivery:Ownership mentality to ensure clients are pleased after every interactionResponsible for providing and monitoring website access for clients including troubleshooting issuesRecognize when to escalate issues that require swift and urgent resolutionReceive and resolve inquiries through coordination and collaboration, ultimately communicating resolution back to the appropriate individual(s)Exercise flexibility and adaptability required to meet the needs of the clientInternal Collaboration:Partner with internal personnel to research and provide answers to requestsCross-collaborate with team members to provide backup and/or coverage responsibilities for other clients, as needed or assignedCoordinate with internal partners, personnel, and/or external vendors to ensure timely availability of materials for marketing productionInventory Analysis:Resolve inventory issues, apply analytical skills to resolve inventory issues, identify root causes and corrective actions, and contribute to policies and procedures to amplify continuous process improvementLearn and understand client businesses and the purpose of the inventoryMonitor, analyze, and report inventory levelsSet up and maintain items in inventory management systemsAssess and audit processes quicklycommunicate the inventory status accurately and promptlyReporting/Data Analysis:Accurately enter data and information into Excel and various database applicationsTrack and measure defined Key Performance Indicators (KPI’s)to align with SGI and client goals/expectations for reporting and consulting purposesRequirementsBachelor’s DegreeMinimum of 1-2 years of customer service experienceAbility to exercise balanced judgement, decision making, and attention to detailDemonstrated ability to use quantitative reasoning, problem solving, and/or data analysisExperience working in a team setting and/or cross function collaborationProficient with Microsoft office programs (Excel, Word, Outlook)#INDINDY