Inventory Technician IV

Astreya Partners, LLC; Oakland (CA); On-site; USD 450,000 - 463,000; Full time

Benefits offered by this job

Medical benefits (UHC / Kaiser)

Dental & Vision

401k & retirement

FSA/Commuter benefits

Paid time off

Tuition reimbursement

Life insurance

Disability coverage

Wellness programs

Job summary

Astreya is seeking an Inventory Technician in Oakland, CA to manage inventory and IT assets, support a large, global user base, and ensure smooth deployment and maintenance of hardware and conference room systems.

The role emphasizes proactive problem solving, strong customer focus, and collaboration across teams, with opportunities to influence regional operations and continuous improvement.

Qualifications

• High school diploma or GED and 8+ years’ related experience or equivalent combo of education/experience.
• Excellent written and verbal communications skills.
• Ability to work in a large team with minimal supervision.
• Capable of providing an outstanding user experience.
• Knowledge of Inventory and IT.
• Ability to excel in a fast paced environment.
• Ability to make sound decisions amid competing priorities.
• Results oriented and can lead a site or small region with vendor/budget awareness.

Responsibilities

• Handle inventory and asset management, conference room preventative maintenance, and e-recycling.
• Support a complex, fast paced environment focused on video conference rooms with strong customer satisfaction.
• Ensure audio/visual quality, troubleshoot issues, and handle attendee requests.
• Deploy and recover laptop/desktop images.
• Provide customer support for 70,000+ users worldwide from IT accessories to workstation dressing.
• Use ticketing systems to report accomplishments and track SLAs.
• Utilize Inventory Data management software to maintain accuracy and workflow.
• Contribute to large scale global projects as needed.
• Other duties as required.

Skills

Inventory management

Asset management

Vendor coordination

Customer experience

Communication skills

Team leadership

Capacity planning

Problem solving

Job description

What this Job Entails

Inventory Technicians are responsible for providing the Astreya user experience. From order tracking, accessories management, managing hardware and accessory deployment to front line users, conference room maintenance and behind the scenes user setup, Inventory Technicians enable over 70,000 staff around the globe. This is an introductory role to IT services. Scope: Works on complex assignments requiring a high degree of initiative Requires minimal oversight and is proactive. May act as a team leader. Owns site/regional capacity planning, audits, vendor coordination, and continuous improvement; influences policy.

Your Roles and Responsibilities

This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position.

• Handle inventory and asset management, conference room preventative maintenance, and e-recycling.
• Support a complex and fast paced environment focused on video conference rooms with outstanding attention to customer satisfaction.
• Ensure audio and visual quality, troubleshooting any issues that may arise and any requests from meeting attendees.
• Deploy and recover laptop and desktop images.
• Perform customer support for over 70,000 users worldwide from IT accessory to workstation dressing.
• Use ticketing systems to report individual work accomplishments and to track Service Level Agreements (SLAs).
• Utilize Inventory Data management software to maintain inventory accuracy and workflow.
• Contribute to large scale global projects as needed.
• Other duties as required.

Required Qualifications/Skills

• High school diploma or general education degree (GED) and 8+ years’ related experience and/or training; or equivalent combination of education and experience.
• Excellent written and verbal communications skills.
• Ability to work in a large team with minimal supervision.
• Capable of providing an outstanding user experience.
• Knowledge of Inventory and IT.
• Ability to excel in a fast paced work environment.
• Ability to make sound decisions when faced with competing priorities.
• Results oriented and can identify the steps to be taken to achieve objectives leads a site or small region; vendor and budget awareness.

Preferred Qualifications

• Past business operations experience
• Some customer experience background or familiarity

Physical Demand & Work Environment

• Ability to lift and carry 50 pounds or more of equipment safely, multiple times per day.
• Must have the ability to perform office-related tasks which may include prolonged sitting or standing.
• Must have the ability to move from place to place within an office environment.
• Must be able to use a computer.
• Must have the ability to communicate effectively.
• Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers.

Salary Range $26.86 - $33.58 USD (Hourly) Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit. Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.

Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including:

• Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only
• Dental provided through UHC Nationwide
• Vision provided by UHC
• Flexible Spending Account for Health & Dependent Care
• Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
• Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
• Corporate Wellness Program provided by Goomi Group
• Employee Assistance Program
• Wellness Days
• 401k Plan
• Basic and Supplemental Life Insurance
• Short Term & Long Term Disability
• Critical Illness, Critical Hospital, and Voluntary Accident Insurance
• Tuition Reimbursement (available 6 months after start date, capped)
• Paid Time Off (accrued and prorated, maximum of 120 hours annually)
• Paid Holidays
• Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law

We’re so glad you’re here.

Astreya is a global IT managed services provider dedicated to creating technology solutions that are reliable and human-centered. We partner with the world’s most innovative organizations to optimize modern IT environments across the digital workplace, cloud, data, AI, and enterprise platforms. Our people are our strength. Across regions and roles, Astreyans bring deep expertise, curiosity, and a commitment to excellence. We believe great technology starts with great humans, which is why we invest in learning, collaboration, and career growth. At Astreya, transparency, accountability, and trust guide how we work with each other and our customers. We foster an inclusive culture where diverse perspectives are valued and everyone has the opportunity to make an impact. Join us to build solutions that matter and shape the future of IT together.

Onwards and upwards!