Data Center Technician III

Astreya; New Albany, Northern (OH, KY); Hybrid; USD 39,000 - 62,000; Full time

Benefits offered by this job

Medical provided through UHC / Kaiser

Dental provided nationwide

Vision provided by UHC

401k Plan

Paid Time Off

Holidays

Job summary

Astreya is seeking a Data Center Technician III to install hardware into racks, tag assets, cabling, and maintain data center operations. You will document processes and assist with server installations, following SOPs and safety policies under the Site Operations Supervisor.

The role requires 5–8 years of related experience or equivalent education, strong communication, on-call readiness within 1 hour, and knowledge of copper/fiber cabling and data-center best practices.

Qualifications

• High school diploma or GED with 5–8 years of related experience or training.
• Excellent verbal and written communication skills in English.
• Ability to respond to On-Call requests within 1 hour.
• Experience cabling systems (power/copper/fiber) per SOP standards.
• Strong organization and problem-solving abilities.

Responsibilities

• Install, move, and decommission hardware including cabinets, racks, and cables.
• Label devices and cables, document processes, and communicate with customers.
• Work under SOPs, policies, and safety requirements while maintaining quality.

Skills

On-call readiness

Excellent communication

Good judgment

Strong organization

Ability to learn new software

Education

High school diploma or GED

Job description

What this Job Entails: The Data Center Technician III is responsible for the installation of hardware into racks, asset tagging and scanning, cabling, data center maintenance, documenting processes and server installations. Scope: Works on assignments that require considerable judgment and initiative. Makes recommendations for solutions Works within guidelines and takes ownership of results. May act as a mentor to less experienced team members.

Your Roles and Responsibilities:

Responsible for installing, moving, and decommissioning hardware including cabinets, shelves, power strips, rails, fiber/copper/other cables and cable management, servers, storage, and other devices in the Data Center. Confirm and label devices, rack and cables. Work in a standard ticketing system, providing clear, timely, and appropriate customer communications. Work under the direction of Site Operations Supervisor and/or Operations Manager) and follow Standard Operating Procedures (SOPs), Program Policies, Safety Policies, and Security Policies, while meeting requirements for quality and quantity of work. Other duties as required.

Required Qualifications/Skills:

• High school diploma or general education degree (GED) and 5 to 8 years’ related experience and/or training; or equivalent combination of education and experience
• Networks with senior internal and external personnel in own area of expertise
• Demonstrates good judgment in selecting methods and techniques for obtaining solutions
• Excellent verbal and written communication skills in English
• Ability to respond to any On-Call request within 1 hour, while on-call.
• Experience cabling systems (power/copper/fiber/other) correctly based on ticket requirements and SOP standards
• Experience working with CAT5e and CAT6 copper cable and multi-mode and single-mode fiber
• Proven ability to adapt to changing priorities, conditions, and circumstances
• Strong organization skills
• Working knowledge of computer hardware
• Understanding of networking components and infrastructures
• Knowledge of copper and fiber testers
• Excellent troubleshooting skills
• Understanding of Data Center best practices (i.e. basic fault tolerance, cable routing, calculating power usage)
• Experience with cable management and knowledge of how to run fiber and copper in a data center
• Knowledge of Data-Center electrical, HVAC, and bandwidth infrastructures as well as fiber/copper topologies
• Able to operate material handling equipment – server lifts, pallet jacks, and forklifts (if certified)
• Proficiency working with standard desktop PC tools and applications, such as MS Office, MS Outlook, web browsers, etc.
• Ability to learn new software
• Must provide own transportation to work locations

Preferred Qualifications:

Certifications in Data Center technologies are desired Hands on experience in electrical, HVAC, and data center infrastructures Working knowledge of networking components and infrastructures, including Wi-Fi

Physical Demand & Work Environment:

Physically assist in moving and racking equipment. Able to safely lift and move a minimum of fifty (50) pounds Must have the ability to perform office-related tasks which may include prolonged sitting or standing Must have the ability to move from place to place within an office environment Must be able to use a computer Must have the ability to communicate effectively Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers

Salary Range $28.76 - $45.40 USD (Hourly)

Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit. Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.

Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including:

• Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only
• Dental provided through UHC Nationwide
• Vision provided by UHC Flexible Spending Account for Health & Dependent Care Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
• Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
• Corporate Wellness Program provided by Goomi Group
• Employee Assistance Program Wellness Days
• 401k Plan
• Basic and Supplemental Life Insurance
• Short Term & Long Term Disability
• Critical Illness, Critical Hospital, and Voluntary Accident Insurance
• Tuition Reimbursement (available 6 months after start date, capped)
• Paid Time Off (accrued and prorated, maximum of 120 hours annually)
• Paid Holidays
• Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law

We’re so glad you’re here. Use this space to explore career opportunities, track your application, and take next steps with a global team that values people and progress. Astreya is a global IT managed services provider dedicated to creating technology solutions that are reliable and human-centered. We partner with the world’s most innovative organizations to optimize modern IT environments across the digital workplace, cloud, data, AI, and enterprise platforms. Our people are our strength. Across regions and roles, Astreyans bring deep expertise, curiosity, and a commitment to excellence. We believe great technology starts with great humans, which is why we invest in learning, collaboration, and career growth. At Astreya, transparency, accountability, and trust guide how we work with each other and our customers. We foster an inclusive culture where diverse perspectives are valued and everyone has the opportunity to make an impact. Join us to build solutions that matter and shape the future of IT together. Onwards and upwards!