Overview
JOB TITLE: Parts Coordinator
Work hours: 40 hours
Length of assignment: Min. 3 Month
LOCATION: 22749 Citation Rd, Frankfort, IL 60423
ONSITE - 100%
General function
Organized and detail-oriented individual with exceptional administrative skills and strong communication abilities to manage our parts department and handle various office tasks related to it. The ideal candidate will play a vital role in ensuring smooth operations and providing top-notch customer service to our clients and staff.
Major duties and responsibilities
- Parts Inventory Management: Effectively maintain and oversee our parts inventory to ensure availability and timely fulfillment of customer needs.
- Order Management: Create and manage purchase orders and sales orders for parts, ensuring accuracy and efficiency in the process.
- Parts Selection: Efficiently pick parts required for customer repairs, contributing to our service excellence.
- Record Keeping: Maintain service repair records to track and manage the history of repairs and parts usage.
- Customer and Staff Support: Provide timely and knowledgeable assistance to customers and staff, addressing inquiries and ensuring exceptional customer service.
- Collaboration: Work closely with our internal Service Team, manufacturers, and customers to coordinate parts requirements and deliveries.
- Inventory Counts: Conduct regular parts inventory counts to monitor stock levels and make data-driven decisions.
- Sales Enhancement: Develop and implement strategic plans to boost sales within the parts department.
- Sales Analysis: Analyze parts sales and maintain stock levels to meet customer demands while optimizing inventory efficiency.
Basic qualifications
- Previous experience in parts/inventory management such as an Auto Parts role is advantageous but not mandatory.
- Proven experience in managing a multifaceted office environment with diverse responsibilities and interactions.
- Strong organizational and administrative skills.
- Excellent attention to detail and a commitment to maintaining accuracy.
- Effective communication skills for interacting with customers and internal teams.
- A proactive and adaptable approach to problem-solving and improving departmental processes.
Specific skills needed
Service Ticket Data Entry and management; Schedule service calls & installations for local technicians; Follow up with reps / technicians on cases in progress
Preferred qualifications
- High School Diploma or Equivalent
- Administrative Office Experience 1-3 Years
- Proficiency in computer systems and computer usage.
Seniority level
Employment type
Job function
Industries
- IT Services and IT Consulting and Manufacturing