Inventory Specialist

Walgreens; Eden Prairie (MN); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated inventory management professional to enhance store operations and customer experience. This role involves executing best practices, managing inventory processes, and ensuring compliance with regulations. The ideal candidate will possess strong attention to detail and problem-solving skills, and will thrive in a dynamic retail environment. Join a forward-thinking team where your contributions will directly impact customer satisfaction and operational efficiency. If you are passionate about retail and eager to grow, this opportunity is perfect for you.

Qualifications

• Six months of prior work experience with Walgreens or one year of retail experience.
• Fluent in English and willing to work flexible hours.

Responsibilities

• Execute and monitor inventory best practices and standard operating procedures.
• Engage customers and resolve issues to ensure a positive experience.
• Manage delivery scans and maintain accurate inventory records.

Skills

Inventory Management

Customer Service

Attention to Detail

Problem-Solving

Multitasking

Job description

Job Responsibilities

Responsible for executing, monitoring, and training inventory best practices and standard operating procedures for the entire store, including front end and pharmacy. Supports pharmacy inventory management activities such as receiving, counting, ordering, and facilitating returns. Champions On-Shelf Availability and manages receiving, counting, pricing, returns, and all in-store inventory processes. Validates and ensures accuracy of planograms.

Reviews and coordinates proper use of reports and system applications affecting front end and pharmacy on-hand balances and pricing. Executes and maintains asset protection techniques, filing claims for warehouse and vendor overages, shortages, order errors, or damaged goods, including prescription drugs.

In designated stores, opens and closes the store in the absence of management, including system start-ups, cash handling, cashier responsibilities, and ensuring readiness of the floor and stock room.

Customer Experience

Engages customers by greeting and assisting with products and services. When serving as the leader on duty, resolves customer issues and answers questions to ensure a positive experience. Shares customer service best practices with team members, including interpersonal habits and Walgreens service traits.

Operations

Executes and coaches team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders. Manages delivery scans, verifies pharmacy shipments, completes inventory activities, and manages pricing and inventory counts. Supports compliance with legal regulations regarding regulated products and maintains accurate inventory records. Assists with physical inventory preparations and supports store cleanliness and system knowledge. Ensures proper execution of package deliveries, POS transactions, and adheres to company policies. Completes additional tasks as assigned.

Training & Personal Development

Attends training sessions, completes e-learning modules, and maintains necessary certifications or licenses.

Communications

Acts as a liaison between management and team members, communicates tasks, and reports issues when acting as leader on duty.

Minimum Requirements

• Six months of prior work experience with Walgreens or one year of retail experience.
• Fluent in English (except in Puerto Rico).
• Willingness to work flexible hours, including evenings and weekends.
• Achieved expectations rating and no disciplinary actions in the past year (internal candidates).
• Attention to detail, multitasking ability, and operational problem-solving skills.