Inventory Recovery Technician

Webstaurantstore

Albany (GA)

On-site

USD 38,000 - 56,000

Full time

33 hours ago

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Benefits offered by this job

Medical

Vision

Dental

PTO

Paid Maternity Leave

Paid Parental Leave

Life Insurance

Disability

401(k) matching

Employee Assistance Program

Wellness Incentives

Company Discounts

AT&T & Verizon Discount

Bonus Opportunities

Accident Insurance

Critical Illness Insurance

Adoption Assistance

Job summary

The Inventory Recovery Technician at Webstaurantstore will own the repair and testing workflow, collaborating with the resale and Reverse Logistics teams to log repairs, identify trends, and drive proper listing campaigns.

This role requires at least 1 year in a distribution setting; electrical/mechanical/HVAC maintenance is a plus, and a high school diploma or GED is acceptable. Candidates should be ready for a fast-paced environment and off-shift support when needed.

Qualifications

Minimum of 1 year of experience in a distribution environment; maintenance experience in electrical, mechanical, or HVAC fields preferred but not required.
High school diploma or GED, or equivalent combination of education and experience.

Responsibilities

Manage repair logs to ensure proper repair/testing follow-through.
Test and repair items prior to listing via electrical and mechanical evaluation.
Foster a team-oriented environment with a positive, professional attitude.
Communicate with internal departments on customer questions, repair trends and commonalities.
Independently decide on product resolution (scrap vs repair).
Oversee parts inventory to ensure product availability.
Meet performance standards for efficiency, accuracy and quality of work.
Maintain a clean, safe work environment and report hazards.

Skills

Analytical skills

Problem-solving

Communication

Multitasking

Adaptability

Customer service

Off-shift availability

Education

High school diploma or GED

Tools

MS Office

Job description

Job Summary

The Inventory Recovery Technician is responsible for all steps of the repair process, including region HUB collaboration, repair logging, identifying repair trends, and completing all testing duties in a timely and professional manner. The Inventory Recovery Technician will be the main point of contact for all repair/testing related tasks and questions, working closely with the resale team and the rest of the Reverse Logistics team to evaluate proper listing channels and campaigns.

Responsibilities

Manage repair logs to ensure proper repair/testing follow-through
Ensure all items are properly tested and repaired prior to listing / Doing so through electrical and mechanical evaluation and troubleshooting
Foster a team-oriented environment by maintaining a positive, professional attitude in all internal and external correspondents
Communicate with internal departments on any customer related questions, repair trends and commonalities
Independently make decisions on product resolution (scrap vs repair)
Oversee parts inventory to ensure accurate product availability
Meet all expected performance standards regarding efficiency, accuracy and quality of work
Maintain a clean, organized, and safe work environment by following all safety guidelines and reporting any hazards to the appropriate leadership
Work closely with team members and leadership to meet daily, weekly, and monthly departmental goals
Flex into other positions and departments and undertake additional duties as necessary to support the overall operation

Physical Requirements

Work is performed while standing and/or walking, up to and including 12 hours/day.
Requires the ability to communicate effectively using speech, vision, and hearing.
Requires the regular use of hands for simple grasping and fine manipulations.
Requires regular bending, squatting, crawling, climbing, and reaching.
Requires the ability to regularly lift, carry, push, or pull medium weights, up to 75lbs.

Experience

Minimum of 1 year of relevant experience in a distribution environment; maintenance experience in electrical, mechanical, or HVAC fields preferred but not required.

High school diploma or GED, or equivalent combination of education and experience

Education

This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.

Desired Traits & Skills

Proficiency with MS Office required (Outlook, Word, Excel, PowerPoint)
Strong analytical and problem-solving skills required
Strong verbal and written communication skills; ability to explain technical and complex concepts in a simple and concise way to ensure ease of understanding
Demonstrated ability to manage multiple assignments and deadlines in a fast-paced environment
Ability to quickly adapt as business needs change; ability to address difficult situations with diplomacy and emotional intelligence
Innovative and able to challenge the status quo while using EQ and DiSC communication skills in a professional manner
Customer service-oriented attitude with a demonstrated desire to exceed expectations
Ability to work off-shift as required to respond to urgent needs
Requires the ability to drive all standard Lifts / Order Picker / Sit-Down / Reach Truck / Rider Jack

Company Overview

The foodservice professional’s premier source for restaurant equipment, supplies, and knowledge online. Our purpose is to empower and equip people to run their businesses more profitably and efficiently.

Benefits