Inventory & Fulfillment Leader for Ops Excellence

UniFirst Corporation; El Paso (TX); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Competitive Compensation

Career Development

Company Culture

Stability & Work-Life Balance

Inclusive Culture

Job summary

UniFirst is seeking a Customer Fulfillment & Inventory Manager to lead stockroom and fulfillment operations, leveraging ERP to improve inventory accuracy and timely delivery of products. You will partner with Production, Service, and Supply Chain teams to optimize product flow and ensure cost-effective fulfillment across locations.

The role is part of the plant leadership team, driving performance, coaching associates, and delivering process improvements that enhance customer satisfaction and

Qualifications

• Experience: 3–5 years in inventory control, stockroom, warehouse, or fulfillment leadership.
• ERP experience strongly preferred.
• Education: High school diploma required; college degree in business, logistics, or supply chain preferred.
• Skills: Strong leadership, data analysis, ERP and inventory management systems, order processing, and MS Excel.
• Physical: Ability to stand, move, and lift up to 40 lbs; tolerance for variable plant temperatures.

Responsibilities

• Improve garment and non-garment inventory accuracy, leveraging the ERP system to track, manage, and optimize usage.
• Partner with Supply Chain to align inventory levels with business needs and ensure efficient product flow.
• Lead fulfillment operations to meet customer needs with speed, accuracy, and service quality.
• Oversee all stockroom activities including receiving, grading, order assembly, emblem processing, and merchandise handling.
• Ensure compliance with quality, safety, and regulatory standards while maintaining smooth product flow.
• Manage returns and reissues with cost control and efficiency.
• Lead, coach, and develop stockroom associates, fostering accountability, teamwork, and continuous improvement.
• Cross-train team members to maximize flexibility and ensure operational resilience.
• Build a high-performance culture where employees feel valued, respected, and engaged.
• Analyze inventory and fulfillment data to inform decision-making and identify improvement opportunities.
• Collaborate with plant leadership on initiatives that strengthen operations and customer service.

Skills

Leadership

Data analysis

ERP systems

Inventory management

Order processing

MS Excel

Education

High school diploma

College degree in business/logistics/supply chain

Tools

ERP systems

Job description

UniFirst is seeking a Customer Fulfillment & Inventory Manager to lead stockroom and fulfillment operations, leveraging ERP to improve inventory accuracy and timely delivery of products. You will partner with Production, Service, and Supply Chain teams to optimize product flow and ensure cost-effective fulfillment across locations.

The role is part of the plant leadership team, driving performance, coaching associates, and delivering process improvements that enhance customer satisfaction and