Inventory & Customer Service Specialist

Endries International, Inc.; Nebraska; On-site; USD 24,796 - 30,307; Full time

Job summary

Endries International, Inc. in Nebraska is seeking a Service Representative to maintain customer satisfaction by managing bin inventory and delivering products to customer locations.

You will promote a work culture that reflects the company’s vision, mission, and values. Responsibilities include servicing and delivering products, updating CMSP notes, assisting with bin management systems, and problem solving to ensure customer satisfaction.

Qualifications

• Product knowledge is a plus.
• Customer service skills are required.
• Verbal and written communication skills are required.
• Ability to follow through on project completion.

Responsibilities

• Service and/or deliver product to maintain customers.
• Scan and download product the same day and service according to customer needs.
• Make changes to schematics to ensure bin management system is properly maintained.
• Write up credits promptly and accurately.
• Document and problem solve customer issues to maintain customer’s satisfaction.
• Keep appropriate team members informed on any/all customer issues.
• Complete CMSP notes within the same business week.
• Assist and maintain set up of bin management systems as needed.
• All other duties as assigned.

Skills

Product knowledge

Customer service skills

Verbal and written communication

Ability to follow through on project

Education

High school diploma

Valid driver’s license

Job description

Endries International, Inc. in Nebraska is seeking a Service Representative to maintain customer satisfaction by managing bin inventory and delivering products to customer locations.

You will promote a work culture that reflects the company’s vision, mission, and values. Responsibilities include servicing and delivering products, updating CMSP notes, assisting with bin management systems, and problem solving to ensure customer satisfaction.