Inventory Control & Quality Assurance (ICQA) Manager

Worldpac Canada Inc; Norcross (GA); On-site; USD 83,000 - 111,000; Full time

Job summary

Worldpac is expanding a 400,000-square-foot distribution network and seeks an ICQA Manager to lead inventory control and shipment accuracy across multiple DCs in the US/Canada network. You will supervise a small team, drive cycle counts, and maintain KPI-driven performance while improving processes and data integrity.

This role emphasizes hands-on leadership, data-driven decision making, and collaboration with Operations and IT to implement corrective actions and system integrations

Qualifications

• Bachelor's degree in Industrial Engineering, Supply Chain Management, Accounting, or related field.
• 5+ years of experience in inventory control, supply chain, or distribution center operations within a high-SKU (50,000+) environment.
• Experience supervising or managing a team, including hiring, coaching, and performance management.
• Experience analyzing inventory data and supporting corrective actions to improve accuracy and reduce discrepancies.
• Commitment to quality, safety, and regulatory compliance.
• Strong proficiency in Microsoft Excel, Access, and other analytical tools.
• Experience with warehouse management systems (WMS) or production management systems.
• Knowledge of Lean manufacturing and continuous improvement principles.
• Strong analytical, problem-solving, and communication skills.

Responsibilities

• Oversee inventory control processes, including cycle counts and inventory adjustment activities across multiple DCs.
• Directly manage a team of 2+ inventory control members, including hiring, onboarding, and supervision.
• Lead, coach, and develop the inventory control team with training and performance reviews.
• Monitor and maintain inventory control KPIs, including cycle counts and shipment quality.
• Contribute to management of excess, obsolete, nonconforming, and slow-moving inventory; monitor off-site inventories.
• Lead month-end reconciliation for finished goods and raw materials across NA facilities.
• Investigate inventory discrepancies and implement corrective actions to prevent recurrence.
• Manage core data elements driving storage decisions (weight, dimensions, barcodes).
• Develop and maintain reports/dashboards to track KPIs using Excel, SQL, BI tools.
• Analyze operational data to identify trends and opportunities for improvement.
• Support a new facility with AutoStore goods-to-person system, reconciling ERP/WMS/AutoStore records.

Skills

Analytical skills

Problem-solving

Communication skills

Education

Bachelor's degree in Industrial Engineering, Supply Chain Management, Accounting, or related field

Tools

Excel

Access

WMS

SQL

Power BI/Tableau

Job description

About The Role

Worldpac is opening a brand-new 400,000-square-foot distribution center in Forest Park, GA, and we're looking for an Inventory Control & Quality Assurance (ICQA) Manager to lead inventory control and shipment accuracy work at Worldpac's distribution centers. You'll lead a team of 2 or more inventory control team members, manage inventory integrity through cycle counts, research inventory adjustments for root cause, track performance metrics, and lead continuous improvement teams to increase shipment quality. You'll also play a key role in redesigning warehouse solutions and processes that support productivity growth as we grow the business. This is a role with real room to grow: as you build your track record, there's potential to take on quality oversight across multiple distribution centers in our US and Canadian network. Travel is up to 10-25% depending on project needs across sites, and is subject to change based on business needs.

What You Will Do

• Oversee inventory control processes, including cycle counts and inventory adjustment activities, across multiple DCs — encompassing saleable inventory, cores processing, and customer returns. While this role will primarily focus on Worldpac's new 400K sq ft Forest Park, GA facility, there is room for growth with potential to oversee quality in multiple DCs across the US and Canadian network
• Directly manage a team of 2 or more inventory control team members, including hiring, onboarding, and day-to-day supervision
• Lead, coach, and develop the inventory control team through training, performance feedback, and day-to-day guidance; set individual and team goals and conduct performance reviews
• Monitor and maintain inventory control KPIs, including cycle counts performed, inventory adjustments, and shipment quality as reported by branch and customer
• Contribute to management of excess, obsolete, nonconforming, and slow-moving inventory; monitor off-site finished goods inventories to ensure compliance with shelf-life requirements
• Lead the month-end reconciliation process for finished goods and raw materials across all North American facilities and external warehouses
• Investigate inventory discrepancies and implement corrective actions to prevent recurrence; work with Operations leadership to identify root cause of issues and drive process improvement efforts
• Manage core data elements that drive product storage decisions, including item weight and dimensions, bar code references, carton quantities, and more
• Develop and maintain reports and dashboards to track performance against KPIs using Excel, SQL, and BI tools
• Analyze operational data to identify trends, issues, and opportunities for improvement
• Support a new facility with an AutoStore goods-to-person system, reconciling inventory discrepancies among ERP, WMS, and AutoStore systems of record

What We Are Looking For

• Bachelor's degree in Industrial Engineering, Supply Chain Management, Accounting, or a related field
• At least 5 years of experience in inventory control, supply chain, or distribution center operations within a high-SKU (50,000+) distribution center environment
• Prior experience directly supervising or managing a team, including hiring, coaching, and performance management
• Demonstrated experience analyzing inventory data and supporting corrective actions to improve accuracy and reduce discrepancies
• Demonstrated commitment to quality, safety, and regulatory compliance
• Strong proficiency in Microsoft Excel, Access, and other analytical tools
• Experience with warehouse management systems (WMS) or production management systems
• Solid understanding of Lean manufacturing and continuous improvement principles
• Strong analytical, problem-solving, and communication skills, with the ability to work effectively with internal teams and external customers

Preferred Qualifications

• Experience with SQL and data visualization tools such as Power BI, Tableau, or similar platforms
• Lean and/or Six Sigma certification
• Knowledge of store/branch fulfillment operations
• Experience with AS400 environments

Worldpac expects to pay a base salary in the range provided on this job posting. Generally, we look to bring in candidates around the 50th percentile of the advertised range. However, this is never a guarantee. Within the range, individual pay will be determined by factors such as job-related skills, experience, and relevant education or training.

United States Candidates: Worldpac is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, disability, or veteran status.

Worldpac is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require accommodations to perform the essential functions of the job, please contact [e-mail] for assistance.

Posted Salary Range

USD $83,000.00 - USD $110,500.00 /Yr.