Inventory Control & Customer Support Specialist

Vitality Staffing Solutions LLC.; Secaucus (NJ); On-site; USD 38,000 - 60,000; Full time

Job summary

Vitality Staffing Solutions LLC in Secaucus, NJ is seeking an Inventory Control / Customer Service Representative who can multitask in a fast-paced environment, communicate clearly with customers, drivers, vendors, and warehouse staff, and maintain accurate inventory records.

You will handle inbounds processing, resolve order issues, perform data entry, generate reports, and support documentation tasks while collaborating with warehouse teams and ensuring timely responses to inquiries.

Qualifications

• College degree preferable.
• Experience in customer service and inventory control is valued.
• Strong data entry and record-keeping accuracy required.

Responsibilities

• Handle heavy phone calls and emails from customers.
• Address and resolve order issues and keep customers informed.
• Process inbounds and related paperwork efficiently.
• Maintain accurate inventory records and perform adjustments as needed.
• Coordinate with warehouse managers and staff for recounts and information.
• Input data into internal systems and generate relevant reports.

Skills

Customer communication

Order issue resolution

Processing inbounds

Inventory control

Data entry

Documentation

Problem solving

Team player

Independent worker

Fast-paced environment

Bilingual (English/Spanish)

Reliable transportation

Education

College degree preferable

Tools

MS Excel

MS Word

MS Outlook

Copilot

Job description

Vitality Staffing Solutions LLC in Secaucus, NJ is seeking an Inventory Control / Customer Service Representative who can multitask in a fast-paced environment, communicate clearly with customers, drivers, vendors, and warehouse staff, and maintain accurate inventory records.

You will handle inbounds processing, resolve order issues, perform data entry, generate reports, and support documentation tasks while collaborating with warehouse teams and ensuring timely responses to inquiries.