Intune & Apple MDM Engineer - Enterprise Mobility

HTC Global; Troy (MI); On-site; USD 90,000 - 125,000; Full time

Benefits offered by this job

Group Health

PTO

Paid Holidays

401(k) matching

Life & Disability insurance

Professional Development

Wellness programs

Other perks

Job summary

HTC Global Services is seeking an Microsoft Intune & Apple MDM Administrator to manage enterprise device infrastructure and secure mobile and desktop environments. The role focuses on end-to-end device lifecycle management, enrollment, provisioning, policy configuration, and application deployment.

You will handle day-to-day Intune and Apple operations, troubleshoot issues, maintain inventory, and support transitions. Strong knowledge of ABM, ADE, APNs, and Entra ID is preferred.

Qualifications

• Experience in Microsoft Intune administration and enterprise mobility support.
• Hands-on knowledge of Apple Business Manager (ABM) and iOS/iPadOS device management.
• Experience with Automated Device Enrollment (ADE) and device provisioning.
• Knowledge of device configuration, compliance policies, and application deployment.
• Experience troubleshooting iOS activation, connectivity, and application issues.
• Understanding of mobile device lifecycle management, including onboarding, offboarding, replacement, and retirement.
• Experience with incident, service request, and escalation management.

Responsibilities

• Manage day-to-day Microsoft Intune and Apple device operations.
• Support device enrollment, provisioning, application deployment, and troubleshooting.
• Resolve iOS activation, Wi-Fi, VPN, certificate, and compliance issues.
• Maintain device inventory and manage device replacements and retirement activities.
• Coordinate carrier and vendor escalations.
• Handle operational incidents and customer communications.
• Participate in incumbent knowledge transfer (KT), documentation, and phased takeover activities.

Skills

Intune administration

Apple mobility support

ADE provisioning

Apple Business Manager

iOS/iPadOS device mgmt

Entra ID fundamentals

Troubleshooting device management

Tools

Microsoft Intune

Microsoft Endpoint Manager

Apple Business Manager

ADE

APNs

Job description

HTC Global Services is seeking an Microsoft Intune & Apple MDM Administrator to manage enterprise device infrastructure and secure mobile and desktop environments. The role focuses on end-to-end device lifecycle management, enrollment, provisioning, policy configuration, and application deployment.

You will handle day-to-day Intune and Apple operations, troubleshoot issues, maintain inventory, and support transitions. Strong knowledge of ABM, ADE, APNs, and Entra ID is preferred.