Intrusion Alarm Command Center Specialist - 1st Shift

SuperMom's LLC; Ohio; On-site; USD 22,000 - 38,000; Full time

Benefits offered by this job

Overtime pay (1.5x)

Job summary

7-Eleven is seeking a Security Alarm Center Specialist for 1st shift in Enon, OH. You will monitor burglary/intrusion alarms, dispatch emergency services, and provide technical assistance for alarm panels and components. The role supports maintenance and asset protection with 24/7 operations.

Ideal candidates have 2+ years of relevant experience and a high school diploma or GED; associates degree preferred. Overtime may be required at 1.5x pay. Competitive hourly pay ranges are posted.

Qualifications

• Ability to research and resolve issues.
• Ability to manage confidential employee information and adhere to strict data privacy standards.
• Capable of working in a high-energy, fast paced, demanding environment.
• Excellent verbal and written communication skills and the ability to remain calm in high-stress scenarios.
• Excellent interpersonal skills and the ability to work effectively across all levels of the business.
• Strong attention to detail and organizational skills.

Responsibilities

• Takes action to resolve incidents and requests in a professional, time-sensitive, customer-focused manner.
• Monitor and process alarms and communicate incident details.
• Perform periodic reviews and live store surveys as needed.
• Respond to alerts related to fraudulent transactions.
• Maintain confidentiality and support cross-functional teams.

Skills

Issue resolution

Data privacy

Communication

Multi-tasking

Teamwork

Problem-solving

Education

High School/GED

Associates / 2 Year Degree

Job description

7-Eleven is seeking a Security Alarm Center Specialist for 1st shift in Enon, OH. You will monitor burglary/intrusion alarms, dispatch emergency services, and provide technical assistance for alarm panels and components. The role supports maintenance and asset protection with 24/7 operations.

Ideal candidates have 2+ years of relevant experience and a high school diploma or GED; associates degree preferred. Overtime may be required at 1.5x pay. Competitive hourly pay ranges are posted.