24/7 Alarm Monitoring & Dispatch Specialist

7-Eleven Inc.

Enon (OH)

On-site

USD 22,000 - 38,000

Full time

3 days ago

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Job summary

7-Eleven Inc. seeks a Security Alarm Dispatcher to monitor burglary and intrusion alarm systems for Speedway locations and the Enon office complex.

You will provide technical assistance, remote DVR surveys, and timely incident communication while supporting Maintenance and Asset Protection teams. Required: High School/GED, 2+ years of relevant experience, and the ability to work in a 24/7/365 environment, including weekends and holidays.

Qualifications

Requires High School/GED; an Associate degree is preferred.
2+ years of relevant work experience.
Ability to research and resolve issues in a structured way.
Ability to manage confidential information per privacy standards.
Strong communication and interpersonal skills for a fast-paced environment.

Responsibilities

Monitor burglary/ intrusion alarm signals for stores, offices and warehouses.
Dispatch and coordinate response for incidents in a timely, professional manner.
Perform Live Store Tours using DVR systems remotely.
Communicate details of incidents to Security Alarm Center Team Leads and Supervisors.
Assist Maintenance, Asset Protection and Operations with security-related tasks.
Maintain confidentiality and meet KPIs; occasional overtime in a 24/7 environment.