Alarm Monitoring Operator — 24/7 Center, Paid Training

Securitas Technology; Honolulu (HI); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Alarm Monitoring Pay Progression

Shift premium

Annual merit pay increases

Paid training

Medical, Dental, Vision, and Life

Disability Insurance

401K with match

Paid vacation/holidays

Educational Assistance

Career advancement opportunities

Employee discounts

Job summary

Securitas Technology, a world-leading provider of integrated security solutions, seeks an Alarm Monitoring Operator for its 24/7 Monitoring Center. This full-time role supports mid-shift, 2nd or 3rd shifts, including holidays and weekends, handling alarm signals with speed and accuracy.

You will monitor alarms, contact authorities and customers as needed, log events, and maintain confidentiality. Candidates should type 30 wpm and pass a pre-hire typing assessment; High School or GED required.

Qualifications

• High School Diploma or GED required.
• Some college preferred.
• 1-3 years' work experience.
• Type 30 words a minute.
• Candidates must complete a pre-hire assessment for typing.
• Must be able to prioritize and multi task in a fast paced environment.
• Must be able to follow written and verbal instructions.
• Ability to perform duties with a high degree of urgency and accuracy.
• Good interpersonal communication and organizational skills.
• A positive attitude of teamwork and continuous improvement.

Responsibilities

• Respond to all incoming alarm signals in our automation software according to documented procedures.
• When deemed appropriate, calls the premise, notifies the authorities, and calls a list of contacts.
• Logs all information into the automation system immediately and accurately.
• Answers the multi-line telephone system.
• Ensures confidentiality of customer information at all times.

Skills

Typing speed 30 wpm

multitasking

Urgency and accuracy

Interpersonal communication

Education

High School Diploma or GED

Some college

Job description

Securitas Technology, a world-leading provider of integrated security solutions, seeks an Alarm Monitoring Operator for its 24/7 Monitoring Center. This full-time role supports mid-shift, 2nd or 3rd shifts, including holidays and weekends, handling alarm signals with speed and accuracy.

You will monitor alarms, contact authorities and customers as needed, log events, and maintain confidentiality. Candidates should type 30 wpm and pass a pre-hire typing assessment; High School or GED required.