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Job summary
Course Advisor is looking for an Interviewer to conduct interviews via telephone and assist individuals in completing forms. The role requires excellent active listening and communication skills. The candidate will work across various environments including education and healthcare, utilizing tools like Microsoft Office and EHR software. The average salary range is between $22,700 and $50,560 per year. This position offers a chance to impact people's lives positively while performing essential administrative tasks.
Responsibilities
Review data obtained from interview for completeness and accuracy.
Explain survey objectives and procedures to interviewees.
Assist individuals in filling out applications or questionnaires.
Perform patient services, such as answering the telephone.
Identify and resolve inconsistencies in interviewees’ responses.
Meet with supervisor daily to submit completed assignments.
Skills
Active Listening
Speaking
Reading Comprehension
Service Orientation
Social Perceptiveness
Critical Thinking
Tools
Microsoft Excel
Microsoft Word
Microsoft Office
Microsoft PowerPoint
Microsoft Outlook
Web browser software
Data entry software
Microsoft Dynamics
FileMaker Pro
Oracle PeopleSoft
MEDITECH software
Medical procedure coding software
SAP Business Objects
Medical condition coding software
Statistical software
Electronic health record (EHR) software
Jenzabar EX
Job description
Course Advisor is looking for an Interviewer to conduct interviews via telephone and assist individuals in completing forms. The role requires excellent active listening and communication skills. The candidate will work across various environments including education and healthcare, utilizing tools like Microsoft Office and EHR software. The average salary range is between $22,700 and $50,560 per year. This position offers a chance to impact people's lives positively while performing essential administrative tasks.