Remote Data Entry & Phone Support Specialist

Jobsultant Solutions; Shreveport (LA); Remote; USD 15,911 - 22,661; Full time

Benefits offered by this job

Starting pay of $14/hour

Shift differential for nights and weekends

Paid training for 2-3 weeks

Eligibility for benefits after 60 days

Job summary

A leading phone and data entry service provider is seeking a Phone & Data Entry Specialist to work remotely. The role entails verifying nurse credentials, managing calls, and conducting data entry. Candidates should have customer service experience, strong communication skills, and the ability to work independently. This full-time position offers $14/hour plus shift differentials, flexible work hours, and paid training. Join a critical team enabling essential healthcare workers in Louisiana.

Qualifications

• 1 year of customer service or customer support experience required.
• Must type accurately at 35 words per minute.
• Background check applicable with state and federal laws.

Responsibilities

• Manage inbound or outbound calls in a timely manner.
• Perform Data Entry and Customer Service skills.
• Follow communication scripts when handling calls.
• Identify customers' needs and provide solutions.

Skills

Customer service experience

Call center experience

Technical savvy

Strong verbal communication

Active listening skills

Ability to type 35 words per minute

Tools

Intel Core i5 processor or greater

Windows 8.1 / 10

USB headset

Antivirus software

Job description

A leading phone and data entry service provider is seeking a Phone & Data Entry Specialist to work remotely. The role entails verifying nurse credentials, managing calls, and conducting data entry. Candidates should have customer service experience, strong communication skills, and the ability to work independently. This full-time position offers $14/hour plus shift differentials, flexible work hours, and paid training. Join a critical team enabling essential healthcare workers in Louisiana.