Interviewer - Data Center Technicians

Black Box; Plano (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

Black Box Network Services in Plano, TX is seeking an experienced Data Center Technician Interviewer to support and strengthen our technician hiring process by conducting structured technical interviews and evaluating candidate readiness.

The ideal candidate has hands-on data center experience and has progressed into hiring or leadership roles, capable of assessing both technical skills and soft skills while maintaining fair, consistent evaluation across candidates.

Qualifications

• Experience in data center operations, including hardware installation, cabling, and troubleshooting.
• Ability to evaluate both technical skills and soft skills during interviews.
• Familiarity with structured and behavioral interviewing techniques.
• Commitment to fair hiring practices and unbiased candidate assessment.

Responsibilities

• Conduct structured technical interviews for data center technician candidates across experience levels.
• Evaluate candidate proficiency in hardware installation, cabling, troubleshooting, and data center operations.
• Assess both technical capability and soft skills, including communication, reliability, and safety awareness.
• Provide clear, unbiased interview feedback aligned with company hiring standards.
• Support and back-fill interview stages to ensure continuity in the hiring process.
• Collaborate with recruiters and hiring managers to maintain efficient interview scheduling and throughput.

Skills

Data center operations

Hardware installation

Cable management

Troubleshooting

Interviewing experience

Structured interviewing

Tools

ATS

Job description

Data Center Technician Interviewer

Position Overview

Black Box is seeking an experienced Data Center Technician Interviewer to support and strengthen our technician hiring process. This role is responsible for conducting structured technical interviews, evaluating candidate readiness, and ensuring consistency and quality across all technician hiring decisions.

The ideal candidate is a former data center or field technician who has progressed into a hiring or leadership role, with a strong understanding of both technical competencies and effective interview practices. This individual brings a balanced perspective-combining real-world experience with the ability to assess talent objectively and professionally.

Key Responsibilities

Interviewing & Candidate Assessment

• Conduct structured technical interviews for data center technician candidates across various experience levels.
• Evaluate candidate proficiency in areas such as hardware installation, cabling, troubleshooting, and data center operations.
• Assess both technical capability and soft skills, including communication, reliability, and safety awareness.
• Provide clear, consistent, and unbiased interview feedback aligned with company hiring standards.

Interview Process Support & Coverage

• Step in to support or back-fill hiring manager interview stages as needed to ensure continuity in the hiring process.
• Partner with recruiters and hiring managers to maintain efficient interview scheduling and throughput.
• Ensure a consistent and high-quality candidate experience across all interview interactions.

Interview Standards & Best Practices

• Apply structured interviewing techniques and follow established evaluation frameworks.
• Uphold best practices related to fair hiring, compliance, and unbiased candidate assessment.
• Identify gaps or inconsistencies in the interview process and recommend improvements.

Collaboration & Hiring Alignment

• Work closely with hiring managers, operations teams, and recruiting partners to align on role requirements and candidate profiles.
• Calibrate with interviewers and stakeholders to ensure consistency in candidate evaluation standards.
• Contribute to ongoing refinement of interview questions, rubrics, and hiring criteria.

Required Skills & Competencies

Technical Expertise

• Strong hands-on experience in data center operations, including hardware installation, cabling, and troubleshooting.
• Solid understanding of data center environments, workflows, and technician responsibilities.
• Ability to accurately assess real-world technical skills and problem-solving ability.

Interviewing & Evaluation Skills

• Prior experience conducting interviews in a hiring manager or technical interviewer capacity.
• Strong understanding of effective interviewing techniques, including structured and behavioral interviewing.
• Ability to evaluate candidates objectively and provide clear, actionable feedback.

Professional Skills

• Clear and confident communicator with strong interpersonal skills.
• Highly organized with the ability to manage multiple interviews and priorities.
• Detail-oriented and consistent in evaluation and documentation.
• Demonstrates professionalism, sound judgment, and a commitment to fair hiring practices.

Preferred Qualifications

• Previous experience as a Data Center Technician, Lead Technician, or similar field-based role.
• Experience serving as a hiring manager or regularly participating in structured interview panels.
• Familiarity with applicant tracking systems (ATS) and interview coordination processes.
• Experience hiring for data center, infrastructure, or technical operations roles.

Position Details

• Employment Type: Full-time, contract to possible hire
• Work Location: fully In-office - 2701 Dallas Pkwy Suite # 510, Plano, TX 75093
• Standard hours: Monday-Friday 8:00am-5:00pm
• Travel: Occasional local travel expected, typically less than 15%

This job description is designed to cover or contain a comprehensive listing of activities, duties, and responsibilities that are required of the employee; it is not meant to be all-inclusive for any one position. Job responsibilities and requirements are subject to change at any time due to business conditions or any other reason.

About Us

Black Box Network Services is a leading technology solutions provider dedicated to helping customers design, deploy and manage their IT infrastructure. We deliver high-value products and services through our global presence and 3,000 team members.

What's in it for You at Black Box Network Services?

Black Box provides challenging work that creates advancement opportunities within the organization for those demonstrating desire and aptitude through their achievements. We have no shortage of opportunities. If you are looking for a business that allows for individual reward and growth, we are the place for you!

Black Box does not discriminate against individuals on the basis of race, color, marital status, sex, sexual orientation, religion, national origin, age, disability, veteran status, genetic information, or any other protected status, and endorses those policies and practices which seek to recruit, hire, train and promote the most qualified persons into available jobs.