Interstate Records Data Analytics Analyst

640 SERVICE OKLAHOMA; Oklahoma City (OK); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Benefits package

Retirement match 7%

11 paid holidays

15 days annual leave

15 days sick leave

Longevity payments

Job summary

640 SERVICE OKLAHOMA is seeking an IIRS Operations Analyst to support interstate driver record operations, AAMVA programs, and operational reporting. The role focuses on researching interstate record issues, administering federally required reporting, and developing dashboards for performance monitoring.

You will analyze trends, provide technical assistance to internal and external stakeholders, and contribute to process improvements.

Qualifications

• A bachelor's degree and three (3) years of professional level experience in business or public administration, data analysis, driver records administration, or a related field.
• Preference for experience with AAMVA systems, CDLIS, PDPS, and interstate driver record processing.

Responsibilities

• Administers and submits federally required interstate reporting within established timelines.
• Reviews reports for accuracy, completeness, and compliance with applicable federal and state requirements.
• Researches discrepancies, exceptions, and unresolved transactions.
• Maintains documentation supporting reporting activities and compliance requirements.
• Processes and researches interstate driver record transactions.
• Coordinates with other jurisdictions regarding driver history and record inquiries.
• Assists with CDLIS, PDPS, SPEXS, and other interstate driver record systems.
• Serves as a technical resource for agency staff, business partners, and external jurisdictions.
• Researches and resolves complex record discrepancies and system-related issues.
• Tracks, monitors, and reports operational issues through established ticketing systems.
• Develops, maintains, and enhances operational dashboards and performance reports related to Interstate and Identity Records.
• Collects, analyzes, and interprets operational data to identify trends, risks, and opportunities for process improvement for IIRS programs.
• Proactively communicates workload volumes, performance metrics, and operational insights to leadership and stakeholders.
• Supports data-driven decision making through regular reporting and analysis.
• Recommends operational improvements based on data analysis and trend identification.
• Assists with implementation of new processes, reporting tools, and operational workflows.
• Supports testing and validation efforts related to interstate systems and reporting.
• Serves as a liaison between operational teams, technical staff, and external partners.
• Provides guidance and technical assistance regarding interstate record processes.
• Assists leadership with special projects, research requests, and operational reporting needs.

Skills

AAMVA programs

CDLIS

PDPS

SPEXS

Excel

Data analysis

Dashboard development

Interstate records

Technical troubleshooting

Stakeholder communication

Education

Bachelor's degree

Tools

Interstate driver record systems

Microsoft Excel

Job description

640 SERVICE OKLAHOMA is seeking an IIRS Operations Analyst to support interstate driver record operations, AAMVA programs, and operational reporting. The role focuses on researching interstate record issues, administering federally required reporting, and developing dashboards for performance monitoring.

You will analyze trends, provide technical assistance to internal and external stakeholders, and contribute to process improvements.