Internship-Seller Program

Menlo Ventures; San Francisco (CA); On-site; USD 42,000 - 60,000; Full time

Job summary

Menlo Ventures is seeking a motivated university student for an internship in program management within our e-commerce portfolio. You will support end-to-end management of seller performance in key programs such as JBP and SBP under senior guidance.

You will assist with monitoring seller KPIs, cross-functional coordination with category management, operations, and account management, and help onboard sellers into foundational programs while clarifying eligibility criteria.

Qualifications

• Pursuing or recently completed Bachelor's degree in a relevant field.
• Strong interest in e-commerce and marketplaces.
• Fluent English; additional languages advantageous.

Responsibilities

• Support end-to-end management of seller performance within key strategic programs (JBP, SBP) under senior guidance.
• Assist in monitoring, analyzing, and reporting on seller KPIs and program compliance.
• Coordinate with cross-functional teams (category management, operations, account management) to align seller activities with platform goals.
• Support key account managers by helping onboarding into foundational programs and clarifying eligibility criteria.
• Contribute insights to inform updates to JBP/SBP program frameworks.

Skills

Interest in e-commerce

English proficiency

Organizational skills

Communication skills

Teamwork

Education

Bachelor's degree in Business/Marketing/E-commerce

Job description

Job Description

• 1、Support the end-to-end management of seller performance within key strategic programs—including JBP, SBP, and their standard tiers under senior team guidance.
• 2、Assist in monitoring, analyzing, and reporting on seller KPIs and program compliance to help evaluate performance, identify basic gaps, and support data-driven recommendations.
• 3、Coordinate with cross-functional teams—including category management, operations, and account management—to align seller activities with platform goals and track execution of business plans.
• 4、Support key account managers by helping deliver performance feedback, guiding sellers through onboarding into foundational programs (e.g., JBP or SBP), and clarifying basic eligibility criteria.
• 5、Contribute seller insights and market observations to inform updates and improvements to existing JBP/SBP program frameworks.

Job Requirements

• 1、Currently pursuing or recently completed a Bachelor’s degree in Business, Marketing, E-commerce, or a related field.
• 2、Strong interest in e-commerce, digital marketplaces, and seller ecosystem development; prior internship experience in tech or e-commerce is a plus.
• 3、Proficient in English; fluency in Bahasa Malaysia or Mandarin is advantageous.
• 4、Excellent organizational and communication skills, with the ability to manage multiple tasks in a fast-paced environment.
• 5、Proactive, detail-oriented, and eager to learn, with a customer-first mindset and strong teamwork orientation.