Internship - Compliance Training and Technology

Delta Dental Plan of Michigan, Inc.; Okemos (MI); Hybrid; USD 20,664 - 34,440; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) savings plan

Tuition reimbursement

Job summary

Delta Dental Plan of Michigan, Inc. is offering an internship opportunity in Compliance Training and Technology, located in Okemos, MI with a hybrid work model. Interns will help design training content and maintain Learning Management System operations, along with addressing user issues and preparing reports.

The ideal candidate will be pursuing a bachelor’s degree in a related field and possess strong skills in technology and communication. The position includes a comprehensive benefits package and opportunities for creative engagement.

Qualifications

• Sophomore, junior, or senior pursuing a degree in Business, Instructional Design, HR, etc.
• Working knowledge of Microsoft 365 (Word, Excel, PowerPoint).
• High level of creativity for engaging content representation.

Responsibilities

• Assist with design and production of training content.
• Maintain job aids for LMS applications.
• Support operations of Learning Management System.

Skills

Technology integration ideas

Effective communication

Writing skills

Problem-solving

Education

Pursuing a bachelor's degree in related field

Tools

Microsoft 365

SharePoint

Power Automate

Power BI

Articulate

Camtasia

Job description

Job Title: Internship – Compliance Training and Technology

Location: Okemos, MI (Hybrid)

Job Summary

You will assist with the design, development, and production of training content and curriculum for the company. This includes maintaining job aids and how-to guides for Learning Management System applications, providing daily support for the LMS and supporting technologies, addressing system and user issues, maintaining content within SharePoint, the LMS, Articulate, and repositories, assisting with audit requests, and preparing and delivering reports as requested from content owners.

Responsibilities

• Assist with the design, development and production of training content and curriculum for our company.
• Maintain job-aids and how-to guides for Learning Management System applications.
• Provide daily support and maintain the ongoing operations of the Learning Management System and supporting technologies.
• Address any system issues or user issues in a prompt and timely manner.
• Maintain content within SharePoint, the LMS, Articulate, and repositories by creating and uploading modules and courses, course content, and running reports.
• Assist with audit requests by providing relevant evidence in a timely manner.
• Prepare, deliver and manage reports as requested from content owners.

Minimum Requirements

• Must be a sophomore, junior, or senior pursuing a bachelor's degree in a related field (Business, Instructional Design, Human Resources, Communications, Information Technology, Computer Science, Education, etc.).
• Savvy with technology and have ideas of how to incorporate technology into training and business processes.
• Working knowledge of Microsoft 365 (Word, Excel, PowerPoint, Planner) is required.
• Working knowledge of SharePoint, Power Automate, Power BI, Snagit, Articulate, and Camtasia is a plus.
• Organized, detail-oriented, flexible, and able to manage your own time.
• Experience with video-editing, instructional design, and/or graphic design is a plus.
• High level of creativity to represent lengthy information in a format that is engaging.
• Ability to communicate effectively and possess strong writing skills.
• Ability to problem-solve in a fast-paced environment.

Benefits

Employees are offered a comprehensive benefits package that includes medical, dental, and vision coverage; short- and long-term disability; life insurance; 401(k) savings plans; flexible spending accounts; and tuition reimbursement or educational assistance. Employees are also eligible for annual incentive compensation based on annual business goals. Additionally, employees receive eight hours of paid volunteer time each year and access to an on-staff health coach and personal trainer, plus many other perks.

Equal Opportunity Statement

The company will provide equal employment and advancement opportunity within the context of its unique business environment without regard to race, color, religion, gender, gender identity, gender expression, age, national origin, familial status, citizenship, genetic information, disability, sex, sexual orientation, marital status, pregnancy, height, weight, military status, or any other status protected under federal, state, or local law or ordinance. Delta Dental of Michigan, Ohio, and Indiana has been a dental benefits leader for more than 60 years and continues to provide a diverse and inclusive work environment. Delta Dental is an Equal Opportunity Employer.