Internet Sales Representative

Workstream; Ontario (CA); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

401(k) Plan

Career Growth

Job summary

Penske Honda Ontario is seeking an Internet Sales Representative to sell new and used vehicles to dealership standards for gross profit, volume, and guest satisfaction. The position is 100% on-site and emphasizes internet-driven sales, inquiries, and product information.

Ideal candidates have at least one year of sales experience, strong computer skills, a valid driver’s license, and the ability to work with the public while maintaining a professional appearance.

Qualifications

• High school diploma or equivalent.
• Minimum of one year sales experience, preferably in automotive.
• Proficient in Microsoft Office programs (Word, Excel, PowerPoint).
• Knowledge of basic mathematical concepts and retail auto laws.

Responsibilities

• Generates business through internet sources.
• Assists guests in selecting a vehicle by asking questions and listening to their responses.
• Directs guests to product information resources, including online.
• Checks emails and responds to inquiries per dealership policy.
• Coordinates internet promotions with other dealership promotions and ads.
• Fully explains product performance and offers test drives to prospects.
• Maintains an owner follow-up system to encourage repeat business.

Skills

Sales experience

Microsoft Office

Communication

Attention to detail

Valid driver’s license

Education

High school diploma

Tools

Microsoft Office

Job description

Summary

The Internet Sales Representative is responsible for selling new/used vehicles at dealership standards for gross profit, volume, and guest satisfaction.

Position is 100% on-site.

Essential Duties

• Generates business through internet sources.
• Assists guests in selecting a vehicle by asking questions and listening carefully to the guest’s responses over the internet.
• Directs guests to product information resources, including those available on the internet.
• Checks emails and responds to guests’ inquiries, as prescribed by dealership policy.
• Coordinates internet promotions with other dealership sales promotions and advertisement.
• Fully explains product performance, application, and benefits and offers test drives to all prospects.
• Introduces guests to dealership operations, including the service and parts departments, to emphasize to guests the quality and efficiency of the dealership’s service operations.
• Maintains an owner follow‑up system that encourages repeat and referral business and contributes to guest satisfaction.
• Utilizes dealership internet lead management tool to develop a prospect system.
• Keeps abreast of new products, features, accessories, etc., and their benefits to guests.
• Writes complete sales orders, processes paperwork in accordance with established dealership policies.
• Communicates with Finance to make sure all stipulations for finalizing the paperwork are complete.
• Maintains and achieves the sales and guest satisfaction objectives set by management.
• Performs other administrative duties as assigned by management.
• Maintains high ethical standards in all actions.
• Always maintains professional appearance.

Base Hourly Rate of $16.90 plus commission compensation which can range from $0.00 (if baseline benchmarks are not met) with no upper limit.

Qualifications

• A high school diploma or equivalent, desired.
• Minimum of one (1) year sales experience, preferably in the automotive industry; proficient in Microsoft Office programs (Word, Excel, PowerPoint).
• Knowledge of basic mathematical concepts (such as adding, subtracting, dividing, multiplying and percentages); equity values and depreciation; and laws that govern retail automotive sales.
• Ability to coordinate activities with other employees.
• Read and comprehend instructions and information in the English language.
• Learn and understand the federal, state, and local laws which govern retail auto sales.
• Use good judgment in challenging situations; pay attention to detail; follow up with guests and employees.
• Work well with the public; communicate in a professional manner on the phone, internet and in person.
• Use standard office equipment.
• Must have a valid sales driver’s license and maintain an acceptable and safe driving record.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

• Able to withstand outdoor weather.
• Frequently required to sit and stand for a long period; walk; use hands to finger, handle or feel; and reach with hands and arms.
• Frequently lift and move up to 10 pounds and occasionally lift and move objects up to 25 pounds.

Penske Honda Ontario is an equal‑opportunity employer and maintains a drug and alcohol‑free workplace. Some positions may require applicants to possess a valid driver’s license and have a good driving record.

Benefits

• Medical, Dental, Vision and Prescription Insurances
• Company Paid Life Insurance
• 401(k) Savings and Retirement Plan
• Tremendous Opportunity to Learn, Advance and Build a Career!

Penske Honda is an Equal Opportunity Employer.