Internet Sales Representative - SB

Workstream; Torrance (CA); On-site; USD 34,361 - 127,882; Full time

Benefits offered by this job

Medical, Dental, Vision

Life Insurance

401(k) Plan

Prescription Insurance

Job summary

Penske Cadillac Buick GMC of South Bay in Torrance, CA is seeking an Internet Sales Representative to sell new and used vehicles through online channels, meeting dealership standards for gross profit, volume, and guest satisfaction.

This 100% on-site role emphasizes lead management, product knowledge, test drives coordination, and collaboration with Finance and the service department to ensure a smooth buying experience.

Qualifications

• High school diploma or equivalent.
• Minimum 1 year of automotive sales experience preferred.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint).
• Knowledge of basic math, depreciation, and laws governing retail auto sales.

Responsibilities

• Generates business through internet sources.
• Assists guests in selecting a vehicle by online communication and listening to responses.
• Directs guests to product information resources, including online sources.
• Checks emails and responds to inquiries per dealership policy.
• Coordinates internet promotions with other dealership sales promotions and advertisement.
• Explains product performance, application and benefits and offers test drives to prospects.
• Introduces guests to dealership operations to highlight service quality.
• Maintains an owner follow-up system to encourage repeat/referral business.
• Uses internet lead management tools to develop a prospect system.
• Keeps abreast of new products and benefits for guests.
• Writes complete sales orders and processes paperwork.
• Communicates with Finance to finalize paperwork.
• Maintains sales and guest satisfaction objectives.
• Performs other duties as assigned by management.
• Maintains high ethical standards and professional appearance.

Skills

Sales experience

Customer service

Microsoft Office

English proficiency

Communications

Valid driver’s license

Education

High school diploma

Tools

Microsoft Office Suite

Job description

Summary

The Internet Sales Representative is responsible for selling new/used vehicles at dealership standards for gross profit, volume, and guest satisfaction.

Position is 100% on-site.

Essential Duties

• Generates business through internet sources.
• Assists guests in selecting a vehicle by asking questions and listening carefully to the guest’s responses over the internet.
• Directs guests to product information resources, including those available on the internet.
• Checks emails and responds to guests’ inquiries, as prescribed by dealership policy.
• Coordinates internet promotions with other dealership sales promotions and advertisement.
• Fully explains product performance, application, and benefits and offers test drives to all prospects.
• Introduces guests to dealership operations, including the service and parts departments, to emphasize to guests the quality and efficiency of the dealership’s service operations.
• Maintains an owner follow-up system that encourages repeat and referral business and contributes to guest satisfaction.
• Utilizes dealership internet lead management tool to develop a prospect system.
• Keeps abreast of new products, features, accessories, etc., and their benefits to guests.
• Writes complete sales orders, processes paperwork in accordance with established dealership policies.
• Communicates with Finance to make sure all stipulations for finalizing the paperwork are complete.
• Maintains and achieves the sales and guest satisfaction objectives set by management.
• Performs other administrative duties as assigned by management.
• Maintains high ethical standards in all actions.
• Always maintains professional appearance.

Base Hourly Rate

Base Hourly Rate of $16.90 plus commission compensation which can range from $0.00 (if baseline benchmarks are not met) with no upper limit. The estimated monthly earnings for the Internet Sales Representative position range from $3,079 to $11,459 after factoring all forms of compensation including hourly pay and commissions/incentive pay and overtime, as applicable.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The individual should possess:

• A high school diploma or equivalent, desired.
• Minimum of one (1) year sales experience, preferably in the automotive industry; proficient in Microsoft office programs (Word, Excel, PowerPoint)
• Knowledge of basic mathematical concepts (such as adding, subtracting, dividing, multiplying and percentages); equity values and depreciation; and laws that govern retail automotive sales.
• Ability to coordinate activities with other employees.
• Read and comprehend instructions and information in the English language.
• Learn and understand the federal, state, and local laws which govern retail auto sales.
• Use good judgment in challenging situations; pay attention to detail; follow-up with guests and employees.
• Work well with the public; communicate in a professional manner on the phone, internet and in person.
• Use standard office equipment.
• Must have a valid sales driver’s license and maintain an acceptable and safe driving record.

Reasonable Accommodations

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Individual will be required to:

• Able to withstand outdoor weather.
• Frequently required to sit and stand for a long period of time; walk; use hands to finger, handle or feel; and reach with hands and arms.
• Frequently lift and move up to 10 pounds and occasionally lift and move objects up to 25 pounds.

Benefits and Compensation

Our compensation and benefits package includes:

• Medical, Dental, Vision and Prescription Insurances
• Company Paid Life Insurance
• 401(k) Savings and Retirement Plan

Equal Opportunity Employer

Penske Cadillac Buick GMC of South Bay is an equal opportunity employer and maintains a drug and alcohol-free workplace. Some positions may require applicants to possess a valid driver’s license and have a good driving record.