Internet Sales Consultant - Auto Alert

Napleton Automotive Group; Oak Lawn, Northern (IL, KY); Hybrid; USD 50,000 - 60,000; Full time

Benefits offered by this job

Paid Training

Medical Insurance

Dental Insurance

Vision Insurance

401k

Paid Vacation and Sick Time

Discounts on products, services, and (

Job summary

Ed Napleton Automotive Group is seeking an Internet Sales Consultant – Auto Alert in Oak Lawn at Ed Napleton Honda. The role focuses on handling incoming and outgoing internet leads, calls, and emails to drive sales and customer satisfaction.

The group emphasizes growth, training, and competitive incentives. Responsibilities include lead management, appointment setting, incentive-driven outreach, and maintaining customer relationships.

Qualifications

• Great communication and customer service skills are essential.
• Ability to multi-task and manage various channels (phone, email, internet).
• Strong follow-up, relationship-building and appointment-setting abilities.
• Comfort with discussing vehicle options and incentives with customers.

Responsibilities

• Mine Auto Alert database to identify opportunities and management of leads.
• Prospect follow-up calls and set appointments for sales.
• Contact customers based on current marketing incentives.
• Meet customers to discuss new/used car options vs repair costs.
• Follow up with customers to generate leads and close sales.
• Explain product performance and optional equipment to customers.
• Maintain a follow-up system to encourage repeat business and referrals.

Skills

Customer service

Multi-tasking

Communication

Phone presence

Team player

Tools

Auto Alert software

Job description

The Ed Napleton Automotive Group is looking for our next Internet Sales Consultant – Auto Alert. This is an exciting opportunity in a growing, fast-paced industry. Located at Ed Napleton Honda in Oak Lawn, the Internet Sales Consultant is an exciting, fast-paced opportunity with incredible growth potential. This position will be responsible for the handling of incoming and outgoing internet leads, phone calls and emails.

Take advantage of this rare opportunity to join one of the country’s largest and most successful automotive dealership groups.

The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity.

What We Offer:

• Potential pay range of $50,000-$60,000+ per year. This includes incentive-based pay, so your skills and effort drive your income!
• Paid Training
• Medical, Dental, Vision Insurance,401k
• For additional benefit information please go to:NapletonCorp.MyBenefitsLibrary.com
• Paid Vacation and Sick Time
• Discounts on products, services, and vehicles
• Family Owned and Operated- 90+ years in business!

Job Responsibilities:

• Mine Auto Alert database to identify customers overmileage on lease, or older vehicles pending costly repairs, where new vehicle purchase may make better sense.
• Prospect follow-up calls set appointments for sales, and gauge customer satisfaction.
• Contact customers based on current marketing incentives.
• Meets customers in service to discuss new/used car options vs. repair cost
• Follow-up with existing and potential customers to generate leads and close sales.
• Explaining product performance, application and benefits to prospects and describing all optional equipment available for customer purchase.
• Following up in a manner that results in the customer visiting the dealership.
• Following up on all unsold customers, and any special requests to be sure that all customer expectations are met.
• Maintaining a prospect and owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.

Job Requirements

• Great customer service skills & motivation to be successful.
• Able to multi-task.
• Able to communicate persuasively with customers in person, and via phone and internet to set appointments, discuss options.
• Be able to create and maintain customer relationships.
• Excellent computer skills required.
• Experience with Auto Alert software preferred
• Excellent phone presence.
• Knowledgeable to call center environment.
• Automotive experience is helpful but not required.
• Great communication skills
• Team Player
• Willingness to undergo a background check in accordance with local law/regulations
• 18+ years of age or older to comply with the company driving policy

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.