Internet Sales Associate — Engage & Grow

Fox Subaru Macomb; Michigan; On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Life Insurance

Health Savings Account

Flexible Spending Account

Paid Time Off

Employee Discounts

Job summary

Fox Subaru Macomb is seeking a Full Time Internet Consultant in Macomb, MI. You will respond to internet inquiries and chats, follow up with customers by phone and e‑mail, and coordinate appointments with the sales team.

As part of a lively, energetic dealership environment, you’ll use our database to track interactions, share updates on inventory and specials, and ensure outstanding service from inquiry to sale.

Qualifications

• Excellent communication skills for engaging with customers online and by phone.
• Strong organizational abilities to manage multiple inquiries and appointments.
• Customer-centric attitude to build trust and satisfaction.
• Problem-solving mindset to tailor solutions for each lead.
• Empathy to connect with customers and understand their needs.

Responsibilities

• Respond to incoming internet inquiries and online chats promptly.
• Follow up via phone and email throughout the buying cycle.
• Set appointments and route them to the appropriate sales staff.
• Maintain a daily log of appointments and communicate with management.
• Use the dealership database for interactions, updates on inventory and specials.

Skills

Communication

Organization

Customer-centric

Problem solving

Empathy

Detail-oriented

Job description

Fox Subaru Macomb is seeking a Full Time Internet Consultant in Macomb, MI. You will respond to internet inquiries and chats, follow up with customers by phone and e‑mail, and coordinate appointments with the sales team.

As part of a lively, energetic dealership environment, you’ll use our database to track interactions, share updates on inventory and specials, and ensure outstanding service from inquiry to sale.