Internet Sales - Account Specialist

Big Sandy Superstore; Ashland (KY); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Employee Stock Ownership Program

Hourly plus commission

Bonus based on performance

Health insurance

Dental insurance

Vision insurance

Wellness resources

Flexible schedule

Employee discounts

401K Plan

Paid Time Off

Job summary

Big Sandy Superstore in Ashland, KY is seeking an Internet Sales Account Specialist to support our growing online sales team. This role focuses on accuracy in order processing, credit applications, and coordinating deliveries while maintaining excellent customer service.

The ideal candidate has strong communication, data-entry skills, and proficiency with Microsoft Office, Google Sheets, and Gmail, with a willingness to learn CRM tools.

Qualifications

• High school diploma or equivalent combination of education and experience.
• Highly Motivated
• Self Starter
• Microsoft Office, Google Sheets, Gmail

Responsibilities

• Verifies all information related to orders is accurate; identifies and corrects discrepancies.
• Completes all documentation in an accurate and efficient manner and processes information regarding balances, deliveries, sales orders, account balances in compliance within corporate guidelines.
• Completes and processes credit applications, payments and financing paperwork.
• Communicates with internal and external personnel in a professional and timely manner.
• Maintains accurate files and processes in order to maximize productivity.
• Performs clerical support for store staff as needed.
• Provides quality customer service by following up with customers to determine the satisfaction of their experience.
• Other duties as assigned.

Skills

Excellent verbal and written comms

Basic reading comprehension

Basic numerical reasoning

Data entry accuracy

Microsoft Office

Customer service

Organizational skills

Listening skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Google Sheets

Gmail

CRM software

Job description

Internet Sales - Account Specialist

Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers!

Benefits:

• Employee Stock Ownership Program
• Hourly plus commission structure
• Bonus based on performance
• Dental insurance
• Employee discounts
• Health insurance
• Vision insurance
• Wellness resources
• Flexible schedule

Internet Sales - Account Specialist

Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers!

Our employees are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our ultimate goal with customers is to ensure a fully satisfied and positive experience with their purchases and with our organization in its entirety. We are looking for an Account Specialist for our growing Internet Sales Department.

We have a great benefits package consisting of:

• Health Insurance - Affordable health insurance with two plan options: PPO 2000 or HSA 3000
• Dental Insurance - Affordable dental insurance with NO waiting period.
• Vision Insurance - Quality vision coverage for very little cost.
• Life Insurance - $10,000 Life Insurance Policy paid in full by the company.
• 401K Plan - All administrative fees are paid by the company.
• Paid Time Off - Competitive paid time off policies.
• Employee Discount - Generous employee discount on ALL merchandise.
• Employee Stock Ownership Program
• Hourly Plus Commission Possible

Essential Duties & Responsibilities:

• Verifies all information related to orders is accurate; identifies and corrects discrepancies.
• Completes all documentation in an accurate and efficient manner and processes information regarding balances, deliveries, sales orders, account balances in compliance within corporate guidelines.
• Completes and processes credit applications, payments and financing paperwork.
• Communicates with internal and external personnel in a professional and timely manner.
• Maintains accurate files and processes in order to maximize productivity.
• Performs clerical support for store staff as needed.
• Provides quality customer service by following up with customers to determine the satisfaction of their experience.
• Other duties as assigned.

Required Skills

Skills and Abilities

• Excellent verbal and written communication, and listening skills
• Basic reading and comprehension skills.
• Basic numerical reasoning skills.
• Ability to complete digital data entry in an accurate, neat and efficient manner.
• Demonstrated knowledge of software, including Microsoft Office
• Excellent organizational skills
• Outstanding customer service skills.

Physical Demands:

• Ability to sit, stand, bend, stoop, and reach regularly

Required Experience

Education and Experience:

• High school diploma or equivalent combination of education and experience
• Highly Motivated
• Self Starter
• Microsoft Office, Google Sheets, Gmail

Position Type

• Full-Time/Regular
• #BSSALES

This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.