Internet/E-Commerce Sales Consultant

Swickard Auto Group; Thousand Oaks, Northern (CA, KY); Hybrid; USD 50,000 - 150,000; Full time

Benefits offered by this job

Paid training

Health insurance

Life insurance

Paid time off

Holidays

Career path

Vehicle discounts

Digital tools & leadership

Job summary

Lexus of Thousand Oaks, part of Swickard Auto Group, is seeking an Internet Sales Consultant to turn online inquiries into booked appointments and closed deals. You will work in a high-volume, hospitality-driven environment with a focus on rapid follow-up and professional communication to reflect the Lexus brand.

You live within 30 miles of Thousand Oaks and have a proven track record in digital sales, with training provided and competitive compensation with an OTE potential up to six figures.

Qualifications

• 1+ year of automotive sales experience in a franchised dealership.
• Strong CRM discipline with timely follow-up.
• Fast, clear, and professional written communication.

Responsibilities

• Respond promptly to internet leads via phone, email, and text.
• Build rapport and assess customer needs and budgets.
• Present and demonstrate vehicles with features and benefits.
• Negotiate pricing, trade-ins, and financing options.
• Guide guests through the sales process from initial contact to final purchase.
• Finalize sales agreements and follow up for satisfaction.
• Maintain CRM records and stay updated on inventory and market trends.

Skills

Automotive sales experience

CRM discipline

Written communication

Hospitality mindset

Job description

Description

Thousand Oaks, CA | Lexus | Premium luxury brand | Hospitality | Internet Sales | E-Commerce | BDC | Digital Sales | CRM | 1+ year automotive required | Must live within 30 miles | Veterans encouraged to apply | $50,000 - $150,000+ OTE

IS THIS YOU?

• You have automotive sales experience and a strong digital game -- you know how to turn an online inquiry into a booked appointment and a closed deal
• You're disciplined with your CRM, fast with your follow-up, and understand that the best internet salespeople earn loyalty before the guest ever walks through the door
• You live within 30 miles of Thousand Oaks and you're ready to represent one of the world's most trusted luxury brands in the digital space

WHO WE ARE

Swickard Auto Group is a hospitality company that happens to sell and service cars. We believe the best guest experiences start with the best employee experiences. That's why we've grown to 40+ rooftops across the West Coast, Alaska, and Hawaii while maintaining a culture built on one simple idea: do right by people, every time.

Lexus of Thousand Oaks is a high-expectation luxury store with a guest base that begins their ownership journey online. The Internet / E-Commerce Sales Consultant is the person who meets them there -- converting digital inquiries into real relationships and booked appointments through responsive, professional, hospitality-driven communication.

WHAT YOU'LL DO

• Respond promptly to internet leads via phone, email, and text.
• Build rapport and assess customer needs, preferences, and budgets.
• Answer questions about vehicle specifications, performance, and technology.
• Present and demonstrate vehicles, including features and benefits.
• Negotiate pricing, trade-ins, and financing options.
• Guide guests through the sales process from initial contact to final purchase.
• Finalize sales agreements and follow up to ensure satisfaction.
• Maintain CRM records and stay updated on inventory and market trends.
• Support dealership events and ensure vehicles are sale-ready.

WHAT WE'RE LOOKING FOR

• 1+ year of automotive sales experience in a franchised dealership -- required
• Internet sales, BDC, or e-commerce sales experience strongly preferred -- candidates who have worked leads from inquiry to appointment to close will be at a significant advantage
• Must live within 30 miles of Thousand Oaks, CA -- required
• Lexus or luxury brand experience a strong plus
• CRM discipline -- you don't let leads go cold and you don't skip follow-up steps
• Fast, clear, and professional written communicator -- your emails and texts represent the Lexus brand
• Comfortable managing high lead volume simultaneously without losing the personal touch that earns appointments
• Valid driver's license with a clean driving record
• A hospitality mindset -- even behind a screen, every guest interaction reflects the standard of the brand

WHAT WE OFFER

• OTE of $50,000 - $150,000+ annually
• Paid Lexus brand and product training
• Medical, dental, and vision insurance
• Life insurance and supplemental coverage options
• Paid time off and paid holidays
• Clear career path -- strong Internet Consultants grow into floor sales, finance, and sales management roles at Swickard
• Employee vehicle purchase and service discounts
• A store that takes digital seriously -- the tools, the processes, and the leadership support to perform at a high level in the internet department

WHY LEXUS OF THOUSAND OAKS

• Lexus buyers are among the most digitally engaged luxury shoppers in the country -- they research thoroughly before they reach out, which means an internet consultant who responds fast and communicates well earns the appointment almost every time
• Thousand Oaks is an affluent, high-intent market -- the leads here are serious buyers and the earning potential for a disciplined internet consultant is real
• Swickard is one of the fastest-growing dealer groups in the country -- ranked Top 5 in North America for reputation in the automotive industry
• A store that values the internet department as a revenue driver, not a pass-through -- your results are tracked, recognized, and rewarded
• Our HEART values -- Honor, Engage, Anticipate, Respond, Thank -- are exactly what great internet sales looks like in practice
• Leadership that invests in your digital tools, your process, and your long-term development

If you have the automotive experience, the digital discipline, and the hospitality mindset to earn a Lexus guest's trust through a screen -- we'd like to meet you.