Internet/BDC Sales Representative

Hyundai Northwest; San Antonio, Northern (TX, KY); Hybrid; USD 35,000 - 48,000; Full time

Benefits offered by this job

401K

Health Insurance

Dental Insurance

Life Insurance

Paid Vacation

Paid Holidays

Christmas Bonus

Tenure bonus

Job summary

Hyundai Northwest is seeking a Full-time BDC Representative in San Antonio, TX. The role involves following up with customers after vehicle inquiries, handling inbound calls, and scheduling sales appointments to drive results.

You will provide excellent customer service, communicate effectively, and work with the sales team to meet customer needs while aiming to achieve sales and appointment goals.

Qualifications

• Outgoing with a friendly personality for handling objections and negotiating pricing.
• Strong communication and customer service skills.
• Ability to multi-task efficiently.
• Computer literacy and attention to detail.

Responsibilities

• Follow up with customers after vehicle inquiries and schedule sales appointments.
• Answer inbound calls and respond to online inquiries by email, phone, and text.
• Follow up and reschedule no-show appointments.
• Ensure customers' visit meets their expectations and work with the sales team to meet needs.
• Reach sales and appointment goals.

Skills

Interpersonal skills

Communication

Customer service

Job description

Description

• We are looking for a Full-time BDC Representative for our sales department who will be responsible for successfully following up with customers after their vehicle inquiries, handling inbound phone calls and scheduling sales appointments.
• Provide excellent customer service and maintain a high level of professionalism with customers and working to establish a positive rapport with every customer.
• Answer incoming calls
• Answer customer online inquires by email, phone, and text
• Follow up & reschedule no show appointments
• Follow up with customers to ensure their visit was to satisfaction
• Work with our sales department to ensure customers' needs are being met.
• Reach sales and appointment goals

Benefits

• 401K
• Health Insurance
• Dental Insurance
• Life Insurance
• Paid Vacation
• Paid Holidays
• Christmas Bonus
• Tenure bonus

Requirements

• Enthusiastic and motivated individual seeking an opportunity to be successful
• Outgoing with a friendly personality, especially while handling objections & negotiating pricing
• Possess strong communication and customer service skills
• Previous dealership customer service or sales experience a huge plus
• Bilingual is a plus
• Ability to multi-task efficiently
• Computer literacy
• Attention to detail to ensure accurate pricing/information given at all times