International Student Advisor II

The Chronicle Of Higher Education, Inc.; Laredo (TX); On-site; USD 23,419 - 28,929; Full time

Job summary

Texas A&M International University is seeking an International Student Advisor II to provide direct support to international students under supervision. The role involves advising on immigration, health insurance, finances, and academics, plus assisting with programming, records, and reports.

The position requires collaboration with faculty and staff, supervising student workers as needed, and contributing to orientation activities and student programming.

Qualifications

• Bachelor's degree in a related field.
• Two years of related experience.
• Equivalent combination of education and experience may be considered.

Responsibilities

• Advise international students on issues affecting them, including personal, financial, academic, immigration, health insurance, travel, taxes, and scholarships.
• Assist with the department's on-call emergency response system.
• Maintain international student records and assist with processing and related administrative tasks.

Skills

Communication skills

Interpersonal skills

Multitask

FERPA/HIPAA awareness

Education

Bachelor's degree in related field

Tools

Banner

SEVIS

Admissions processing system

Job description

International Student Advisor II

Job Title: International Student Advisor II

Agency: Texas A&M International University

Department: Office of International Experiences

Proposed Minimum Salary: $17.54 hourly

Job Location: Laredo, Texas

Job Type: Staff

Job Description

Job Summary

The International Student Advisor II, under general supervision, assists with providing support for international students. Assistsoffice leadership in providing services to international students, faculty, and staff. Has occasional office administrative duties including student worker supervision. Has access to protected information under FERPA and HIPAA.

Essential Duties and Responsibilities

• Serves and advises international students on various standardissues impacting them, such as personal, financial needs, academicissues, immigration, health insurance and health care, travel,taxes, and scholarships, grants, and loans that might beavailable
• Assists with the department's on-call emergency responsesystem
• Assists with maintenance of international student records,databases, admissions related processing and other advising relatedadministrative tasks, such as preparing memos, researching andpreparing reports, estimated expenses, federal documents, andapplications
• Assists with the planning and implementation of studentprogramming activities such as new student check-in andorientations, seminars, special topic workshops, and jointprogramming with other campus or community entities
• Serves as a leader in a work team focused on one specializedarea within the office, which could include areas such as studentprogramming, immigration advising, health insurance, publications,admissions, and/or financial aid
• Occasionally serves as the office representative in areas ofexpertise
• Advises international student organizations
• Occasionally supervises student workers as needed on aproject-related basis

This document represents the major duties, responsibilities, andauthorities of this job, and is not intended to be a complete listof all tasks and functions. Other duties may be assigned.

Additional Responsibilities

• Oversees administrative tasks related to internationaleducation opportunities, which include creating program budgets,assisting with travel arrangements, handling various types ofapplications, scholarships, service hours, and orienting anddebriefing students and faculty.
• Serves as a member of a team focused on scholarshipadministration, recruitment, database management, internships, andfinancial aid.
• Coordinates with Student pre-departure programs, seminars,special topic workshops, and joint programming with other campus orcommunity entities.
• Serve as SEVIS ARO and DSO
• Assists with I20 record maintenance for enrolled students andprovides general immigration advising in reference to travelsignatures, maintaining status information and reportingrequirements.
• Serve as Passport Agent
• Coordinates with the organization of the office's mentor groups(SAGA and ISMP).
• Provide advanced advising for incoming exchange students onvarious issues impacting program, such as personal, academic,health insurance and health care, travel, and cultural needs ofstudents.
• Provides assistance with document record maintenance via ISSMor other software.
• Provides back up for administrative support and maintainsoffice schedules and/or appointments.
• Participates in recruitment events, fairs, and on-site forinternational and study-abroad recruitment.
• Assists with marketing and social media campaigns.

Minimum Requirements

• Education - Bachelor's degree in relatedfield.
• Experience - Two years of related experience.
• Equivalent combination of education and experience may beconsidered.

Preferred Education and Experience

• Be familiar with higher education degreerequirements.
• Knowledge of Banner, transfer articulation andSEVIS.

Knowledge and Abilities

Knowledge of:

• Word processing and spreadsheet applications.

Ability to:

• Multitask and work cooperatively with others.
• Effectively communicate with international students, faculty,staff, and member of the community.
• Comprehend and communicate technical information effectivelyand diplomatically

Licensing / Professional Certification

None.

Physical Requirements

General office environment.

The physical demands described here are representative of thosethat must be met by an employee to successfully perform theessential functions of this job. Reasonable accommodations may bemade to enable individuals with disabilities to perform theessential functions.

Supervision of Others

This position generally does not supervise employees.

Other Requirements

• Evening and weekend work may occasionally berequired.
• Position requires on campus, face-to-faceinteractions.
• Position requires maintaining a regular schedule of attendanceon campus and in the workplace.

Salary: $17.54/hourly

Equal Opportunity/Veterans/Disability Employer.