INTERNATIONAL SALES ENGINEER

Smalley; Lake Zurich (IL); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

Life insurance

Tuition reimbursement

Paid time off

Job summary

Smalley is a global leader in precision metal formed products, including Spirolox retaining rings and Crest-to-Crest wave springs. We are seeking an International Sales Engineer to manage customer relationships and grow an international sales territory through quotes, meetings, and lead generation in collaboration with Marketing.

The role requires a Mechanical Engineering background, 3–5 years in technical sales, strong communication, and willingness to travel up to 6–10 weeks annually.

Qualifications

• B.S. in Mechanical Engineering or related field (e.g., Industrial Engineering).
• 3–5 years of experience in engineering or technical sales with direct customer contact preferred.
• Ability to develop and maintain customer relationships with excellent communication.
• Knowledge of CRM systems and/or other sales systems is a plus.
• International travel up to 6–10 weeks per year; able to communicate with customers in local business hours.
• Authorized to work in the US on a permanent basis.

Responsibilities

• Monitor customer sales activity and nurture new leads and opportunities.
• Plan and conduct face-to-face and virtual meetings with customers in international territories.
• Cultivate territory by frequent customer contact and nurturing sales funnel.
• Develop territory by expanding accounts and collaborating with engineering and marketing.
• Serve as primary contact for customers in the assigned territory.
• Collaborate with Engineering, Marketing, Customer Service, Estimating, and Quality on part requirements, pricing, and contracts.

Skills

Engineering experience

Technical sales

Customer relationship management

Communication skills

Travel readiness

Education

B.S. in Mechanical Engineering or related field

Tools

CRM systems

Job description

About Us

Smalley is the global manufacturing leader of precision metal formed products – known for our Spirolox® retaining rings and Crest-to-Crest® wave springs. Our success is propelled by our inventive spirit, devoted team members, extensive engineering proficiency, and technical ability, cultivated by over 100 years of manufacturing excellence. We supply to industries including aerospace, automotive, medical, energy, robotics and industrial machinery – supporting over 70% of the Fortune 500 global manufacturers. We are proud of our commitment to delivering innovative, high-quality products, relentless pursuit of improvement, and unwavering dedication to providing excellent service to our valued customers.

About Us

Smalley is the global manufacturing leader of precision metal formed products – known for our Spirolox® retaining rings and Crest-to-Crest® wave springs. Our success is propelled by our inventive spirit, devoted team members, extensive engineering proficiency, and technical ability, cultivated by over 100 years of manufacturing excellence. We supply to industries including aerospace, automotive, medical, energy, robotics and industrial machinery – supporting over 70% of the Fortune 500 global manufacturers. We are proud of our commitment to delivering innovative, high-quality products, relentless pursuit of improvement, and unwavering dedication to providing excellent service to our valued customers.

Why Smalley?

At Smalley, we take pride in cultivating an inclusive work environment that values creativity, collaboration and diversity. We believe in our associates' unique perspectives that they bring to every challenge, which is why we will empower you to push the boundaries of what is possible. We are committed to nurturing an enjoyable work atmosphere demonstrated through activities such as Spirit Days, Cancer Awareness events, Health and Wellness activities, and fun sports opportunities to play in basketball, bags, and ping pong tournaments!

We Offer

• Competitive compensation and benefits package as well as: Medical, Dental, Vision, 401k match, Life insurance, Tuition Reimbursement, PTO, and more!
• Opportunities for career advancement and professional growth
• Ongoing learning and training and development opportunities
• Company and department led team-building activities and events

Position Overview

We have an opening for an International Sales Engineer in our Sales Engineering Department. This group of engineers is responsible for the sale of our products, as well as technical support to customers. The International Sales Engineer is responsible for managing customer relationships and needs, as well as maintaining and developing their assigned international sales territory by responding to part quote requests, interacting with customers, attending tradeshows, and partnering with marketing on various lead generation and follow up activities. We provide constant on-the-job training to help to develop our employees.

Job Responsibilities

• Monitor customer sales activity and nurture new leads and opportunities
• Plan, prepare and execute face-to-face and virtual meetings with customers in given international territories.
• Cultivate and develop assigned territory through frequent customer contact by nurturing sales funnel, leads and opportunities.
• Develop assigned territory by expanding targeted accounts, working with engineering on customized part requirements and designs, cooperating with marketing by attending tradeshows and following up on hot leads.
• Act as the primary contact for customers (in-person and virtually) in assigned territory.
• Work directly with various internal groups (including Engineering, Marketing, Customer Service, Estimating, Quality, etc.) on part designing, pricing, contracts, territory development etc.

Qualifications

• B.S. in Mechanical Engineering or a related technical field (e.g. Industrial Engineering).
• Professional fluency in Mandarin Chinese and/or Japanese is desirable but not required.
• 3-5 years of experience in engineering or technical sales with significant direct customer contact highly preferred.
• Must possess the ability to develop and maintain customer relationships through excellent communication skills and understanding of products.
• Knowledge of CRM systems and/or other sales systems is a plus.
• International travel, up to 6-10 weeks a year as business needs require.
• Availability to communicate with customers during local business hours in assigned territory when appropriate.
• Strong interpersonal skills and ability to connect with diverse groups of people.
• Ability to work under deadlines in a fast-paced environment.
• Ability to be a self-starter and take initiative.
• Must be authorized to work in the US on a permanent basis.

A reasonable estimate of the base salary range for this role is $70,000 - $90,000. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. This role is bonus/and or incentive eligible.

EEO/Affirmative Action

Smalley is an equal opportunity employer and believes in equal opportunity for all employees and applicants. Accordingly, all employment decisions are based on the principles of equal opportunity. These decisions include recruitment, selection, promotion, transfer, discipline, compensation, benefits, training, and other personnel actions involving persons in all job titles and shall occur without regard to race, color, religion, sex, pregnancy (including childbirth and related conditions), age, national origin, disability, genetic information, veteran or military status, sexual orientation, gender identity, creed, ancestry, marital status, or any other legally protected class as recognized by applicable law.

You may be eligible for the following competitive benefits: medical, dental vision, life, accident & disability, parental leave, tuition reimbursement, employee assistance program, paid holidays, paid time off and 401(k).