International Recruitment Liaison

The University of Central Florida Board of Trustees; Orlando (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Educational assistance

Medical, Dental, Vision benefits

Paid holidays and time off

Retirement savings options

Job summary

The University of Central Florida Board of Trustees in Orlando, FL seeks an International Recruitment Liaison to serve as the primary contact between UCF Global and its global network of recruitment agents and partners. The role develops, maintains, and strengthens relationships to secure student referrals across IEP, Online English, and Pathway programs.

You will coordinate recruitment strategies, provide training and support to agents, monitor compliance with UCF policies, track activity and

Qualifications

• Bachelor's or Master's degree and 2+ years of relevant experience; or an equivalent combination of education and experience.
• Experience in international education, student recruitment, admissions or related higher education environment is preferred.

Responsibilities

• Serve as main contact for international recruitment agents and partners.
• Vet and process new agent and partner applications.
• Coordinate agent trainings, webinars, and workshops.
• Ensure referrals follow SLAs and maintain high customer service.
• Track agent activity, referrals, and conversion rates.
• Coordinate invoicing and renew agent agreements in compliance with policies.
• Support UCF Global DirectConnect and group visits.

Skills

Communication skills

Interpersonal skills

Customer service

Relationship building

Training and support

Administrative coordination

Education

Bachelor's degree

Master's degree

Job description

The Opportunity

The International Recruitment Liaison serves as the primary point of contact between UCF Global and its global network of educational recruitment agents and partners. This role is responsible for developing, maintaining, and strengthening relationships with international recruitment partners to ensure successful student referrals to UCF Global programs, including the Intensive English Program (IEP), Online English Program, and Pathway Programs. The liaison will coordinate recruitment strategies, provide training and support to agents, and monitor compliance with UCF policies and international education standards.

Responsibilities

• Serve as the main point of contact for prospective and current educational recruitment agents and partners.
• Vet and process new agent and partner applications.
• Coordinate virtual and in-person agent training sessions, webinars, and workshops.
• Coordinate with UCF Global recruitment and admission teams to ensure applicants referred from agents follow the established service level agreements and the highest level of customer service.
• Coordinate, monitor, and communicate regarding agent and partner-referred student applications, including application requirements, status, and pending documents.
• Monitor agent performance and provide feedback to optimize recruitment outcomes.
• Track and report agent activities, student referrals, conversion rates, and agent feedback.
• Review agent ethical recruitment practices.
• Coordinate all related agent invoicing and ensure financial arrangements are executed correctly and efficiently.
• Assist in reviewing and renewing agent agreements in compliance with institutional and legal requirements.
• Provide coordinator-level support for the UCF Global International DirectConnect Program, ensuring smooth collaboration between UCF Global and partner institutions.
• Coordinate short-term and special group visits (including the International DirectConnect Program).
• Serve as the main point of contact for prospective international student group visits.
• Other duties as assigned.

Minimum Qualifications

Bachelor's or Master's degree and 2+ years of relevant experience; or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).

Preferred Qualifications

• Excellent written and verbal communication, interpersonal, and customer service skills.
• Experience working in international education, student recruitment, admissions, or a related higher education environment.
• Experience working with international students, educational recruitment agents, or external partners.
• Strong organizational skills and attention to detail, with the ability to manage multiple priorities and deadlines.
• Experience coordinating recruitment activities, trainings, webinars, events, or group visits.
• Experience tracking student applications, recruitment activities, referrals, or other program-related data.
• Experience building and maintaining effective working relationships with internal and external stakeholders.

Special Instructions to the Applicants

All applicants must be authorized to work for any U.S. employer. Visa sponsorship is not available for this position, and the university cannot accommodate H‑1B transfers or employment-based visa processing for individuals currently sponsored by another employer.

This role requires the successful candidate to work on-site at UCF as their primary work location. On-site presence is an essential function of this role.

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you'll play an integral role at one of the most impactful universities in the country. You'll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 12 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you'll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills, and you'll have countless rewarding experiences that go well beyond a paycheck.

Working at UCF has its perks!

UCF offers:

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program
• Paid time off, including annual and sick time off and paid holidays
• Retirement savings options
• Employee discounts, including tickets to many Orlando attractions
• Education assistance
• And more...For more benefits information, view the UCF Employee Benefits Guide .

Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards