International Recruitment Liaison

Uniglobalcareers; Orlando (FL); Sur place; USD 52 000 - 78 000; Plein temps

Résumé du poste

UCF Global is seeking an International Recruitment Liaison to serve as the primary contact between UCF Global and its global network of educational recruitment agents and partners.

The role focuses on developing, maintaining, and strengthening relationships to ensure student referrals to UCF Global programs. Responsibilities include coordinating training, monitoring compliance, and managing invoicing and agreements with agents and partners.

Qualifications

• Bachelor's or Master's degree and 2+ years of relevant experience.
• Experience in international education, student recruitment, admissions, or related higher education environment.
• Experience working with international students, educational recruitment agents, or external partners.
• Strong organizational skills and attention to detail, with the ability to manage multiple priorities and deadlines.
• Experience coordinating recruitment activities, trainings, webinars, events, or group visits.
• Experience tracking student applications, recruitment activities, referrals, or other program-related data.
• Experience building and maintaining effective working relationships with internal and external stakeholders.

Responsabilités

• Serve as the main point of contact for prospective and current educational recruitment agents and partners.
• Vet and process new agent and partner applications.
• Coordinate virtual and in-person agent training sessions, webinars, and workshops.
• Coordinate with UCF Global recruitment and admission teams to ensure applicants referred from agents follow the established service level agreements and the highest level of customer service.
• Coordinate, monitor, and communicate regarding agent and partner-referred student applications, including application requirements, status, and pending documents.
• Monitor agent performance and provide feedback to optimize recruitment outcomes.
• Track and report agent activities, student referrals, conversion rates, and agent feedback.
• Review agent ethical recruitment practices.
• Coordinate all related agent invoicing and ensure financial arrangements are executed correctly and efficiently.
• Assist in reviewing and renewing agent agreements in compliance with institutional and legal requirements.
• Provide coordinator-level support for the UCF Global International DirectConnect Program, ensuring smooth collaboration between UCF Global and partner institutions.
• Coordinate short-term and special group visits (including the International DirectConnect Program).
• Serve as the main point of contact for prospective international student group visits.
• Other duties as assigned.

Connaissances

Communication

Interpersonal skills

Customer service

Organizational skills

Attention to detail

Formation

Bachelor's degree

Master's degree

Description du poste

The International Recruitment Liaison serves as the primary point of contact between UCF Global and its global network of educational recruitment agents and partners. This role is responsible for developing, maintaining, and strengthening relationships with international recruitment partners to ensure successful student referrals to UCF Global programs, including the Intensive English Program (IEP), Online English Program, and Pathway Programs. The liaison will coordinate recruitment strategies, provide training and support to agents, and monitor compliance with UCF policies and international education standards.

Responsibilities

• Serve as the main point of contact for prospective and current educational recruitment agents and partners.
• Vet and process new agent and partner applications.
• Coordinate virtual and in-person agent training sessions, webinars, and workshops.
• Coordinate with UCF Global recruitment and admission teams to ensure applicants referred from agents follow the established service level agreements and the highest level of customer service.
• Coordinate, monitor, and communicate regarding agent and partner-referred student applications, including application requirements, status, and pending documents.
• Monitor agent performance and provide feedback to optimize recruitment outcomes.
• Track and report agent activities, student referrals, conversion rates, and agent feedback.
• Review agent ethical recruitment practices.
• Coordinate all related agent invoicing and ensure financial arrangements are executed correctly and efficiently.
• Assist in reviewing and renewing agent agreements in compliance with institutional and legal requirements.
• Provide coordinator-level support for the UCF Global International DirectConnect Program, ensuring smooth collaboration between UCF Global and partner institutions.
• Coordinate short-term and special group visits (including the International DirectConnect Program).
• Serve as the main point of contact for prospective international student group visits.
• Other duties as assigned.

Minimum Qualifications

Bachelor's or Master's degree and 2+ years of relevant experience; or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).

Preferred Qualifications

• Excellent written and verbal communication, interpersonal, and customer service skills.
• Experience working in international education, student recruitment, admissions, or a related higher education environment.
• Experience working with international students, educational recruitment agents, or external partners.
• Strong organizational skills and attention to detail, with the ability to manage multiple priorities and deadlines.
• Experience coordinating recruitment activities, trainings, webinars, events, or group visits.
• Experience tracking student applications, recruitment activities, referrals, or other program-related data.
• Experience building and maintaining effective working relationships with internal and external stakeholders.

Special Instructions to the Applicants

All applicants must be authorized to work for any U.S. employer. Visa sponsorship is not available for this position, and the university cannot accommodate H-1B transfers or employment-based visa processing for individuals currently sponsored by another employer.

This role requires the successful candidate to work on-site at UCF as their primary work location.