International Patient Financial Counselor

Texas Children's Hospital; Houston (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Texas Children's Hospital is seeking a Financial Counselor for the Family Fertility Center. The role focuses on insurance verification for new admissions and ensuring complete demographic and financial information for all visits.

The counselor also coordinates with international payers and foreign hospitals to secure coverage. Ideal candidates will handle overflow coverage when needed and support the Patient Access team, with responsibilities spanning from documentation in Epic to ensuring

Qualifications

• H.S. Diploma or GED required.
• Bachelor's degree with an emphasis in Business preferred.

Responsibilities

• Performs insurance verification, determines primary, secondary, and tertiary payers and follows up on inpatient and outpatient accounts throughout the entire course of treatment.
• Contacts insurance companies and notifies them of the patient's admission within 24 hours of admission.
• Reviews insurance cards, obtains initial authorization and benefits/eligibility; confirms coordination of benefits and assigns correct plan code.
• Meets with the family regarding their financial status to determine potential assistance for third party coverage.

Skills

Insurance verification

Financial counseling

Communication

Education

High School Diploma or GED

Bachelor's degree in Business preferred

Job description

Texas Children's Hospital is seeking a Financial Counselor for the Family Fertility Center. The role focuses on insurance verification for new admissions and ensuring complete demographic and financial information for all visits.

The counselor also coordinates with international payers and foreign hospitals to secure coverage. Ideal candidates will handle overflow coverage when needed and support the Patient Access team, with responsibilities spanning from documentation in Epic to ensuring