International Logistics Specialist- Boise, ID

Simplot; Boise (ID); On-site; USD 60,000 - 90,000; Full time

Job summary

Simplot, headquartered in Boise, Idaho, seeks an International Logistics Specialist to manage the end-to-end processing of international orders, shipments and related documentation. You will coordinate with multiple departments to meet inventory, quality and regulatory requirements, and drive improvements to service performance.

The role focuses on front-end order setup and back-end shipment processing, ensuring on-time delivery and accurate export documentation while supporting carrier

Qualifications

• Associates Degree in Supply Chain Management, International Business, or related field, or 2 years equivalent experience in supply chain.
• Familiar with international logistics and compliance, including HTS, duties and tariffs, and INCOTERMS.
• Experience in logistics and transportation; proficient with MS Office and ERP systems (JDE, SAP).

Responsibilities

• Attends team meetings and organizational initiatives as necessary.
• Communicates with team and management about international service operations and opportunities for process improvement.
• Interact with multiple departments to ensure inventory, quality, and regulatory requirements are met.
• Lead and train team members in processing updates for international services.
• Set direction and organize work daily, weekly and monthly.
• Process customer orders and resolve shipment issues including delays and freight claims.
• Support outcomes of international services and quality in the area.
• Maintain order management discrepancies and communications to enhance efficiency.
• Support price upkeep for customers, freight and products.
• Ensure on-time, clear communication and dispatch confirmations.
• Respond to customer service requests for order changes and maintenance of files.
• Receive, process, and verify accuracy of customer purchase orders.
• Drive results with logistics vendors to ensure timely processes and issue resolution.
• Identify and communicate transportation issues and recovery plans.
• Plan and route transportation via air, ocean, and ground.
• Maintain carrier performance service levels.
• Generate and provide export documents including bookings, customs filings, bills of lading, FTAs.
• Maintain sales and international shipment records and reports.
• Perform other duties and projects as assigned.
• Develop SME knowledge in identified processes within international supply chain.
• Stay current on supply chain concepts, markets, and solutions.
• Adhere to processes to meet KPI targets for international orders and shipments.
• Support special projects as needed.

Skills

International logistics

Compliance knowledge (HTS, duties, INC

MS Office & ERP familiarity

Education

Associates Degree in Supply Chain Management/International Business

2 years supply chain experience

Tools

JDE

SAP

Job description

International Logistics Specialist- Boise, ID

The Simplot Company is a diverse, privately held global food and agriculture company headquartered in Boise, Idaho. We are a true farm-to-table company with an integrated portfolio including food processing and food brands, phosphate mining, fertilizer manufacturing, farming, ranching and cattle production, and other enterprises related to agriculture.

Summary

Specializes in providing international customer and logistics services by demonstrating success in order and shipment execution while adhering to implemented supply chain policy and procedures. This role specializes in the processing of international orders by supporting the front end (customer set up, order set up and order receipt) processing, then by supporting the back end (shipment set up, shipping, documentation, final and post delivery) processing, all while aiming to meet customer needs and supply chain performance targets.

Key Responsibilities

• Attends team meetings and organizational initiatives as necessary.

• Communicates regularly with team members and management to inform on international service operations activities as well as helps identify opportunities for process improvement.

• Interact with multiple departments to ensure all requirements for inventory, quality, and regulatory concerns are met.

• Lead and train team members in relevant processing updates and execution as they relate to international services.

• Set clear direction and organize work daily, weekly and monthly.

• Responsible for soliciting/receiving customer orders and then processing orders through information systems. Resolves problems with shipments including service delays and freight claims.

• Specializes and is accountable for supporting outcomes of international services and quality in the area.

• Maintain order management discrepancies and communications as it relates to orders and shipments while facilitating the process to enhance efficiency.

• Supports customer, freight and product price upkeep and maintenance.

• Ensures and provides quality service to customers through on-time, clear communication, closure follow-up, order follow-ups and dispatch confirmations.

• Initiate required action for responding to customer service requests for order changes, including the maintenance of order/customer information files and communicate changes to the appropriate personnel/departments

• Receive, process, and verify the accuracy of customer purchase orders

• Drives results with various logistics vendors to ensure timely process flows including but not limited to ensuring resolution of any order or shipping related issues.

• Identify and communicate current or future transportation issues, as well as recovery plans

• Plan and route transportation of goods via air, ocean, and ground.

• Supports implementation, maintenance, and service levels of carrier performance.

• Responsible for generating, obtaining and providing various required export documents, including securing steamship line bookings, submitting and validating customs filings, bills of lading, free trade agreements, and all other international support documents as needed.

• Maintain sales and international shipments records and prepare reports.

• Perform other duties and projects as assigned.

• Develop subject matter expert knowledge and experience on identified processes and subjects within the international supply chain.

• Stays current on supply chain and international services concepts, markets, and solutions.

• Adheres to processes to meet KPI targets relating to international order and shipment services.

• Support special projects when needed or as assigned by the management team

Typical Education

• Associates Degree in Supply Chain Management, International Business, or a related field, or 2 years equivalent experience in supply chain.

Relevant Experience

• Familiar with international logistics and compliance, including HTS, duties and tariffs, and INCOTERMS

• Experience in logistics and transportation, including industry terminology.

• Competent computer literacy across MS Office Suite (Word, Excel, and Outlook), and ERPs such as JDE, SAP, or other prefered.

• Experience in dealing with transportation and warehouse operations.

Other Information

• Excellent analytical and problem-solving skills

• Proven analytical abilities and strong attention to detail

• Ability to effectively communicate with teammates and managers to build a strong working relationship, as well as function under minimal supervision.

• Proven self-discipline, demonstrated time management and communication skills to work unsupervised, make decisions, and lead initiatives when required.

• Ability to influence and work with other people, departments, and organizations efficiently and effectively

• Demonstrated personal commitment and flexibility to attain daily goals and objectives

• Ability to train and help develop team members

Job Requisition ID : 27054

Travel Required : Less than 10%

Location(s) : Simplot Headquarters - Boise

Country: United States

The Simplot Company is proud to be an Equal Opportunity Employer and will consider all qualified applicants for employment without regard to race, color, religion, national origin, ancestry, age, sex, gender, gender identity, gender expression, genetic information, physical or mental disability, medical condition, sexual orientation, military or veteran status, marital status, or any other protected status.

If the Simplot Company decides to offer you this position, such offer will be conditioned on your satisfactory completion of a post-offer criminal background check. For Washington Job Applicants, see the Washington State Attorney General's Washington Fair Chance Act Guide and RCW 49.94.010 (https://app.leg.wa.gov/RCW/default.aspx?cite=49.94) for more information.