International Logistics Specialist

Snap-On Tools; Pleasant Prairie (WI); On-site; USD 58,000 - 82,000; Full time

Job summary

Snap-On Tools in Pleasant Prairie, WI is seeking an International Logistics Specialist to oversee global order management, coordination with third‑party logistics providers, and compliance with export rules. The role combines project management, supply chain oversight, and customer service to streamline international operations.

You will work with subsidiaries and clients to resolve issues, monitor delivery performance, and improve efficiency.

Qualifications

• Bachelor's degree in international business, supply chain, logistics or related field.
• 2-4 years of experience in international logistics, program management, or supply chain operations.
• Strong analytical and communication skills, and proficiency with MS Office.

Responsibilities

• Oversee and coordinate global order fulfillment, kitting, and distribution operations.
• Ensure timely and accurate delivery of international shipments while complying with international trade laws.
• Collaborate with 3PLs, freight forwarders, and customs brokers to resolve issues.
• Monitor and improve global delivery performance and inventory management.
• Serve as the primary contact for international customers, subsidiaries, and stakeholders.
• Provide data-driven insights to clients regarding logistics performance.

Skills

Analytical skills

Problem solving

Communication

Multi-project management

Adaptability

Education

Bachelor's degree in International Business

Bachelor's degree in Supply Chain

Bachelor's degree in Logistics

Tools

ERP LN

ERP Baan

Job description

Overview

Location: Pleasant Prairie, WI

Monday thru Friday in-office

Start time between 7:30a-8:30am (8-hour day)

The International Logistics Specialist oversees global supply chain operations, ensuring smooth order processing, compliance, and logistics coordination for international customers. This role integrates project management, supply chain oversight, and customer service expertise to streamline operations, improve efficiency, and drive international business growth.

Responsibilities

International Order Management & Logistics:

• Oversee and coordinate global order fulfillment, kitting, and distribution operations
• Ensure timely and accurate delivery of international shipments while maintaining compliance with international trade laws
• Work with third-party logistics providers, freight forwarders, and customs brokers to resolve shipping and distribution issues
• Monitor and improve global delivery performance and inventory management
• Customer & Program Management
• Serve as the primary point of contact for international customers, subsidiaries, and stakeholders regarding logistics and program needs
• Identify customer requirements for international programs and customer issues
• Provide consulting and data-driven insights to clients regarding logistics performance
• Address and resolve customer concerns, ensuring excellent service and adherence to contractual stipulations, if there are no stipulations then ensure we adhere to the individual agreement

Process Improvement & Compliance:

• Develop and maintain process standards for international order processing, fulfillment, and warehouse needs
• Monitor regulatory compliance, including export documentation and customs requirements
• Provide leadership and training to internal teams on logistics best practices, compliance, and operational efficiency

Qualifications

Education & Experience:

• Recommended bachelor’s degree in international business, Supply Chain, Logistics, or a related field
• 2-4 years of experience in international logistics, program management, or supply chain operations

Skills & Competencies:

• Strong analytical and problem-solving skills with the ability to manage multiple projects
• Proficiency in Microsoft Office (Excel, Word, Outlook) and experience with ERP systems (e.g., LN, Baan)
• Familiarity with compliance regulations, including export documentation and customs guidelines
• Excellent communication skills for interacting with international clients, vendors, and internal teams
• Ability to adapt to a fast-paced, global work environment while ensuring operational efficiency.

Additional Considerations:

• Flexible working hours may be required to coordinate with international time zones
• Travel may be required to support international operations, OEM visits, or customer engagements
• Additional certifications or schooling may be required annually